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Regional Head of UK and Europe Travel and Events Services and Global Mobility Lead

Some careers are more impactful than others.

If you’re looking for a career where you will be respected as an individual and valued for the contributions you make, join HSBC and discover how diversity drives our success. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

Role Purpose:

• Digital Business Services (DBS) is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Operations, Services and Technology combines global expertise and technology to help keep us ahead of the competition.
• To lead the region in Europe, including the UK for Travel and Event Services also to lead Mobility Globally
• Travel & Events Services is a function within Global Procurement that owns the Group Travel procedure and delivers best in class travel and event services to internal colleagues, leveraging HSBC’s global buying power to balance colleague experience, safety and security and cost.
• The role holder is responsible for Travel and Events operations within UK and Europe, with a focus on implementing the Global Travel Procedure locally and managing relationships between HSBC, key suppliers and internal stakeholders to ensure optimal travel and event services are provided to [region/market] colleagues.
• Fleet Services in the UK, France and Germany is in scope of this role. Global leadership for Fleet in partnership with HR is an additional core responsibility of this role, including the electrification of HSBC’s fleet in line with Net Zero goals.
• The role holder is also responsible for at least one core travel category or work stream globally and is expected to take a leadership role in driving delivery and innovation. The core travel category in scope for this role is ground transportation.

Your responsibilities will include:

• Implementing the Group Travel Procedure into the regional markets
• Act as point of contact on all operational travel matters with bookers and travellers
• Manage relationships between HSBC and key local suppliers such as travel agencies, airlines, hotels, car rental companies, ground transportation etc.
• Identifying and progressing opportunities for continuous improvement in the HSBC Travel programme on the themes of ‘Travel Smart’, ‘Travel Well’ and ‘Travel Consciously’
• Responsible for selecting hotels included on the HSBC Global Hotel Programme on an annual basis
• Support the negotiation of global contracts

To be successful in this role you should meet the following requirements:

• Prior experience as a Travel SME required
• Experience managing relationships with external suppliers through the end-to-end lifecycle
• Working with internal / external customers to deliver optimal solutions required
• Knowledge of Global Mobility and supplier management around company car schemes
• Strong attention to detail and organisation skills

The base location for this role will be UK based with hybrid working

You’ll achieve more when you join HSBC.

HSBC is committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We are proud members of the Disability Confident Scheme, and will offer an interview to disabled candidates who meet the minimum criteria for the role. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please contact our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 2078328500.

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. HSBC has processes in place to avoid nepotism. This means we will avoid circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.