Estate Agent - Customer Service Advisor Leeds, England
Job description
Linley & Simpson are a leading lettings agent covering the Yorkshire Region. Currently looking for an experienced Telesales customer service Advisor to work in our Head Office in Horsforth
Salary £23,000 - £25,000 plus commission with OTE of £30k
The benefits we are proud to offer include:
An attractive salary of £ 23,000 to £25,000 depending on experience
- 20 days holiday increasing by one day per year to 25 plus bank holidays plus loyalty days for length of service service
- One day off for your birthday
- Structured development plan
- Incentivised commission and performance bonuses
- Company events including lots of opportunities to get involved in charity events
- Company pension
- Reward gateway portal with multiple retailer discounts available
- Fully funded industry specific qualifications - NAEA & ARLA / CePAP
- Access to Health assured scheme which provides wellbeing app
- Access to online training
- Holiday buy back scheme
The Role
Contacting approximately 20 – 25 L&S tenants per day who have successfully passed the application process and are about to move in to their rented property. The call will be a customer service call to ensure they have everything they need and give the opportunity for the successful candidate to offer a lead for the sale of General insurance such as contents, tenant income protection, and utilities and Sky and broadband packages, all things most tenants need and want! In addition making contact with existing landlords to sell the benefits of landlord insurance which they need.
Requirements
- Experience in working to targets over the phone
- Fantastic customer service skills
- Excellent communication skills
- Resilience to work in demanding fast paced environment
- Self-motivated and well organised
If you feel you have the skills and ability to succeed in this role we want to hear from you! In return you can expect structured professional training and career progression.
