Job description
ER Consultant
Are you interested in Employee Relations and looking for a new role in a growing team? Fantastic, we have something that might pique your interest!
A new opportunity has just become available and we’re looking for an ER Consultant to join our team.
About Us:
In the UK, Allianz Insurance employs over 8,000 people up and down the country. The company’s Head Office is situated in Guildford, Surrey, plus we have additional support services with over 1,000 people based in Trivandrum, India.
We offer commercial insurance with a full range of products for sole traders, right up to large commercial organisations. We also provide a range of personal insurances including, home and motor, musical, legal expenses insurance and cover for pets and horses .
We're a global company, but from the very first day you join our team you’ll know that your contributions are valued. We offer world class learning and career development opportunities, while we celebrate an inclusive culture.
Role Details:
This is an exciting time for us, as we look to enhance our Employee Relations centre of expertise to support the provision of specialist expertise across the whole of Allianz Holdings UK, including Allianz Personal, Commercial and Shared Services (circa 8500 colleagues in more than 30 UK and Republic or Ireland locations. Responsibilities will include:
- ER delivery – operationalising the short and long-term ER and wider HR strategy, ensuring alignment with business strategies and goals, and helping the business serve its customers better
- Case management - providing expert and timely guidance, advice and coaching to people leaders to help them confidently and independently manage a wide range of ER matters (eg investigations, disciplinaries, grievances, DSARs, appeals, flexible working requests, underperformance and ill health situations)
- ER Toolkit – ensuring standardised ER tools, templates and processes are appropriate and accessible for the effective management of ER activity by all stakeholders, HR and line managers
- Risk management - identifying exposure to risk, advising on risk mitigation to minimise risks materialising
- Data management - maintaining accurate and up to date records for each ER case, in line with GDPR retention and deletion rules. Analysis of data from multiple systems and sources to produce insight to identify learnings and opportunities to influence business decision making and strategies
- Relationship management - develop effective relationships with the business to promote good employee relations across all parts of the AZH business. Leverage relationships with People Partners and People Consultants to understand business strategy and challenges to find ways to support the business with their ER matters
- Union and ECF relations - maintain effective working relationships with Union Reps and the Employee Consultative Forum (ECF), to facilitate the effective and timely resolution of case and local issues
- Policy – being a source of knowledge on multiple terms and conditions and people policies – able to advise HR colleagues and business stakeholders
- Regulatory responsibility – implementing our obligations in regards to SM&CR conduct risk reporting by providing accurate case data to the SM&CR conduct risk reporting process and panel and ensuring reportable breaches are notified to employees when applicable
- Responsible for processing invoices in relation to external legal spend always ensuring maximum value for money
- Continuous improvement - contribute to the wider HR team focussing on driving continuous development and improvement of the function, making us ‘future fit’.
Skills and Experience:
- Previous exposure to generalist HR or line management /operational environments, ideally advising in a complex, multi-site environment with multiple sets of terms and conditions, policies and procedures
- Employee Relations case management experience and the ability to coach people leaders of all levels whilst balancing a busy case load
- Expert knowledge and application/interpretation of UK legislation across all key HR policies and procedures
- Excellent written and verbal communication skills – can communicate complex information simply and can adapt style and tone accordingly, ability to confidently lead or co-deliver line manager upskilling and training in person and remotely
- Strong analytical ability – the skills to analyse data and statistics and transform this into insights to feed continuous improvement and decision making
- Attention to detail, especially in regard to accurate ER record keeping.
- Organisational change delivery experience (e.g. TUPE/Redundancy consultations).
- Commercially savvy– looks broader than just the people aspects. Ability to think commercially and pragmatically, with consideration of risk appetite, when analysing problems or recommending solutions/options to meet business needs
- Sound and balanced judgement when assessing and advising on the severity of employment relations issues
- Ingenious - looks for opportunities to continuously improve the way we do things and acts on ideas to deliver effective solutions
- Collaborative– a good networker and team player providing a flexible approach to achieve team and business goals.
Flexible Working:
Here at Allianz we believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity and you to thrive.
Helping you achieve a good work life balance is important to us. Lots of our colleagues work flexibly including part time hours and/or job shares and we are happy to discuss these opportunities with you.
This role is hybrid based within reasonable proximity to Bournemouth/Guildford (travel may be required to other UK offices).
Our Benefits:
Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from – including: retail discounts and discounted insurance cover - so you can pick a package that’s perfect for you. That’s on top of enjoying all the benefits you’d expect from the world’s number one insurance brand, including:
- Competitive Annual Salary
- Annual company & performance-based bonus
- Minimum 22 Days holiday & 1 additional day for birthday plus bank holidays
- Enhanced pay for family friendly leave
- Flexible buy/sell holiday options
- Generous pension contributions and Life Cover up to 4 x salary
- Flexible working arrangements available
- Professional mental health support for all employees
- Health and Wellbeing
- Development days
- A discount up to 50% on a range of insurance products including car, home and pet
- Retail discounts
- Access to Learning and Development opportunities such as LinkedIn Learning and our mentoring scheme.
Inclusion & Diversity:
We believe that having a strong focus on Inclusion and Diversity enables us to better understand the customers we serve and the people across our teams. We recognise that people work in different ways and we value alternative viewpoints, celebrate individuality and foster a culture where everyone can bring their best self to work and feel a sense of belonging. It’s really important to us that we create a diverse workforce and we welcome and encourage applications from everyone.
We’re committed to providing reasonable adjustments and support to all applicants with a disability and we interview every applicant who meets the minimum criteria for the job. Please contact us at [email protected] to let us know if you have a disability and to discuss how we can support you throughout the application process.
Growing your career with Allianz:
We'll provide you with the tools to adapt and change with us, so you can grow your career, while building the skills needed for whatever the future brings.
Join us - Let’s Care For Tomorrow.
Job Level:
Professional
Location:
Guildford, ENG, GB, GU1 1DB
Bournemouth, ENG, GB, BH1 2NF
Available until:
16/06/2023
Area of Expertise:
Human Resources
Unit:
Allianz UK
Employing Entity:
Allianz Management Services Ltd
Job Type:
Full-Time
Remote Job:
Hybrid working
Employment Type:
Permanent
ID:
27488