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JOB TITLE: Environmental (Trolley) Operative

LOCATION: Castlepoint Shopping Park - Bournemouth

HOURS OF WORK: 16 hours a week

• Saturday alternating shifts 0800-1600 / 1000-1800 / 1400-2200
• Sunday 1000-1800

Salary: £10.42 per hour

Start Date: as soon as possible

Main Duties & Responsibilities:

This role may include a variety of tasks but specifically:

• Ensure that trolleys from all areas of the centre are collected and secured safely in the designated areas for public use.

• To always wear laundered company uniform so that Castlepoint Shopping Park’s’ reputation for professionalism and quality is never compromised.

• To ensure that all duties carried out are strictly in accordance with our standards so that quality work is delivered fully meeting/exceeding our expectations.
• To ensure that all work undertaken is strictly carried out in accordance with Castlepoint & ABM’s Health and Safety procedures. Moreover, to demonstrate their commitment to the fact that each Castlepoint/ABM employee has a personal responsibility for their own health and safety and for that of persons who may be affected by their acts/or omissions.
• Whilst in uniform to effectively assist with the public in a friendly & professional manner.
• To carry out your duties as directed by your supervisor. Moreover, to always consider the work undertaken and wherever opportunities for improvements to working practices exist, putting forward suggestions so that ‘continuous improvement’ is the norm.
• To undertake ad hoc duties as directed/ operationally required.

Person Specification:

• To ensure exemplary standards in respect of the trolley collection & distribution service provided at Castlepoint Shopping Park and customer service to the public are always delivered. Fellow colleagues are supported and assisted so that teamwork thrives.
• The post holder will be hardworking and committed to ensuring the highest standards are always adhered to. Professional always and proactively interacting with the public as required. A good team player.

Essential:

• Good communication skills both verbal and written
• Good customer care skills
• Smart Clean Appearance
• Totally committed to quality