Job description
When you join Verizon
Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you’re fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.
What you’ll be doing...
- Enabling the full contract cycle of the customer base from initial deal processing to post-sale updates needed on their account such as, but not limited to, processing expansion orders, migrations, transfers, re-signs and cancellations.
- Providing support to sales & gcs managers and representatives
- Building and maintaining Salesforce.com reports and providing analysis when necessary
- Performing daily, weekly, and monthly audits to ensure compliance to company standards
- Identifying areas for process improvement / automation within the current systems to help drive better efficiencies
- Engaging in problem solving exercises and act as a Sales Operations liaison across functional groups such as Legal, Customer Success, Sales, and Finance, etc.
- Ensuring that all orders are within company compliance for commissions, audit, pricing, legal, etc.
What we're looking for:
You’ll need to have:
- Bachelor's degree or one or more years of work experience.
- Experience in a high-volume sales environment or sales support.
Even better if you have one or more of the following:
- Knowledge of Salesforce.com and SAP
- Multilingual skills
- Strong listening, communication skills and attention to detail
- Strong relationship building skills with both internal and external stakeholders
Where you’ll be working
In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.Scheduled Weekly Hours
40Diversity and Inclusion
We’re proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.