Enquiry Officer (Milton Keynes) Milton Keynes, England
Job description
In this role, you will investigate, obtain and prepare reports on traffic related matters in line with legislation, force policies and procedures and make recommendations in order to assist the decision maker on appropriate disposal of case papers. The post holder will also be required to attend court to give evidence in relation to prosecution.
You will be educated to A-Level standard or equivalent with proven customer service skills and the ability to engage effectively with people at all levels. The ability to work quickly and accurately under pressure is essential as well as the ability to learn and use IT packages effectively. You will be able to prioritise and manage your own time, have recent and relevant experience in an investigator type role together with an understanding of relevant legislation.
You must have the capability to travel to different locations across the force; due to this a full UK driving licence is considered essential.
The working pattern is 37 hours per week, Monday to Friday, based on a two-week working pattern of:
Week 1, Monday – Friday, 09.00 – 17.00
Week 2, Monday, Wednesday and Thursday 07:00 to 15.00 and Tuesday/Friday 07:00 -14:30.
As part of the Thames Valley Police family you will enjoy a fantastic range of benefits including 24 days annual leave per annum pro-rata for part time (plus Bank Holidays), flexible working conditions, a wide range of lifestyle discounts, career development opportunities and have the option to join a local government pension scheme.
If you have any queries please contact the Recruitment Team at [email protected] quoting reference 19535. We will endeavour to respond to your query as quickly as possible.
Please use Google Chrome when completing your application, wherever possible, as this will enhance performance.
The closing date for enquiries and receipt of completed applications is Sunday 12th March 2023.
At Thames Valley Police (TVP) we work together to protect our communities. Whether as an officer, staff member or volunteer, you will make a difference and play an important role in helping achieve our mission. As you take on a role with pride and confidence, you will be supported, developed and valued, ensuring you can be at your best in the service of our communities. Learn more About Us.
Working Smart. You will be joining an organisation that strives to improve every day. In the post-pandemic era this means changing the way we work and deliver our services, which brings a number of benefits including a more flexible and capable workforce.
Supporting You. Your wellbeing and safety is at the heart of all we do. Whilst you are doing the work that matters, we’ll be supporting you via a wide range of Wellbeing services, partnerships and initiatives. We have a number of active staff support networks and buddy schemes which you will have access to and can be involved with. We also offer a comprehensive range of benefits and discount schemes, some provided directly by the organisation and others via partnerships including Blue Light card. Learn more about how we will be Supporting You.
Developing You. We promote a culture where your continuous professional development and learning is actively encouraged and where people have the opportunity, and responsibility, to achieve their full potential.
Valuing Difference. We are committed to building a workforce that better reflects the communities we serve and an inclusive culture that not only values, but finds strength in difference. Learn more about how we are Valuing Difference.
Vetting. All posts require a level of Police Vetting as per the National Vetting Code of Practice. The residency requirement is necessary to enable all applicants to be checked in an equitable manner. Thames Valley Police will allow applicants to apply who do not necessarily reach the criteria as long as they have proven UK residency and supporting evidence where necessary. Applications will be considered on a case by case basis.
