Engineering Lead - SRE London
Job description
Wise is one the fastest growing companies in Europe and we're on a mission: to make money without borders the new normal. We've got 16 million customers across the globe and we're growing. Fast. Current banking systems don't let us send, spend or receive money across borders easily. Or quickly. Or cheaply. So, we're building a new one. We need a Platform SRE Lead to join our mission and help us build a global platform that's scalable, reliable and secure. You'll dive right into projects on Availability, Incidents and Operational Resiliency. About the role We are looking for an exceptional lead with a strong focus on customer experience and reliability. Our team's goal is to empower teams within Wise to maximise the reliability of our products. We aim to achieve this goal by providing easy to adopt reliability practices, giving insight into the health of our services by leveraging our observability platform and prevent recurring problems by evolving our incident framework and tooling. How we work We operate on a strong belief in automation, programmatic implementation, and reusable design. We're looking for people who can step back and think holistically about the ecosystem, but also follow through and help implement the design; drawing on the resources across the rest of the platform tribe. As we grow, our service architecture gets more complex . We need to sustain this growth by continuously iterating on the services we run, with a focus on availability, security, and ease of use. We're looking for a lead with relevant experience who can analyse complex requirements and deliver simple solutions to help our teams achieve our mission with speed and confidence. What will you be working on? Working closely with product teams to implement reliability best practices such as SLOs, meaningful alerting Evolve the Incident Management process for all of Wise Expand how we measure availability on all Wise products What do you need? You have previous experience of leading and mentoring a team of engineers in a similar role You understand the value of balancing customer centric thinking and technical skills and can coach other engineers on both You enjoy creating an inspiring team environment where ideas are shared, and openness is valued You have been involved in designing and operating business critical systems You have experience of implementing or using SRE best practices to measure your service performance and reliability Understand the role of Incident Management and the impact it can have on a business You get back: The ability to choose your own path to success – you'll have the freedom to define the vision The freedom to have real impact The opportunity to inspire teams A fun work environment with social activities and events Find out more about our benefits in our London office. Interested? Find out more: How we work – a practical guide Wise Vlogs: Omar, Engineering Lead The Wise Tech Stack, 2022 Edition. Our Engineering career map Scaling our Infrastructure; how we make it work Wise Engineering – https://medium.com/wise-engineering What do we offer: Starting salary: £95,000-£130,000 + RSU Company Restricted Stock Units Numerous great benefits in our London office Key benefits: Flexible working – whether it's working from home, school plays or life admin we get that flexibility is essential and you're trusted to do the right thing and be responsible Paid annual holiday, sick days, parental leave and other leave opportunities 6 weeks of paid sabbatical after 4 years at Wise on top of annual leave #LI-AB3 #LI-Hybrid Salary (annual) £95,000—£130,000 GBP We're people without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Every Wiser should feel that they can be themselves at work. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to share their contributions towards mission zero and able to progress in their careers. Having diverse teams that reflect our diverse customer base helps us build a better product. We can be more creative and empathetic to our customer's needs and life experiences and makes sure we leave no-one behind on our journey to mission-zero. If you want to find out more about what it's like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram.
