engineer Leeds, England
Job description
About us
Ring A Till is a small business in Leeds. We are innovative, fast-paced and challenging.
Our work environment includes:
- Modern office setting
- Casual work attire
- On-the-job training
Job Title: EPOS Engineer
Company: Ring A Till
Location: Leeds, UK
Salary: £25,000 - £30,000 per annum, depending on experience
Hours: Full-time, 40 hours per week, Monday - Friday 9AM - 5PM
Benefits: 20 days annual leave plus bank holidays, Company vehicle (optional for personal use)
About Ring A Till:
We are a leading EPOS provider based in Leeds. With over 60 years of experience, we pride ourselves on delivering top-notch customer service and tailoring EPOS solutions to meet our clients' specific needs.
About the Role:
We are currently seeking a motivated and knowledgeable EPOS Engineer to join our team. The successful candidate will be responsible for the provision of telephone support, direct customer contact, and onsite installation of EPOS equipment.
Key Responsibilities:
Providing first-line telephone support to our customers.
Travelling to customer sites to install, repair and maintain EPOS systems.
Troubleshooting hardware and software issues.
Liaising directly with customers to understand their issues and provide solutions.
Assisting in any other duties as required by the company.
Essential Skills and Qualifications:
Full UK Driving Licence with no more than 6 points.
Good geographical knowledge.
Excellent communication and customer service skills.
Good understanding of IT and the ability to work under pressure.
A willingness to travel and provide on-site support.
Ability to learn quickly and adapt to changing environments.
Ideally someone with the knowladge of coding but not required.
A proactive approach to problem-solving and the ability to work independently.
We offer a competitive salary and a supportive environment where you can grow your career. If you're a motivated team player who is eager to make a significant impact in a growing company, we would love to hear from you.
Ring A Till is an equal opportunity employer. All applications will be considered without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
How to Apply:
Interested candidates are invited to send their CV to [email protected]. Please include the job title in the subject line of your email.
Note: The successful candidate must have the right to work in the UK.
Job Type: Full-time
Salary: £25,000.00-£30,000.00 per year
Benefits:
- Bereavement leave
- Casual dress
- Company car
- Company pension
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Sick pay
- Transport links
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Leeds: reliably commute or plan to relocate before starting work (required)
Experience:
- IT support: 1 year (preferred)
Licence/Certification:
- FULL, UK CLEAN DRIVING (preferred)
Work Location: In person
