Job description
Looking for an Engineer II - Network Surveillance
What you will be doing as an Engineer II - Network Surveillance
· Provide IP Network, Routing, Protocols, CORE and Transport first level operational engineering support to detect incidents, troubleshoot problems and provide resolutions with deployed RF and ORAN systems.
· Work with technical writers/engineers to document final process configurations and MOPs.
· Perform daily fault and performance analysis using a variety of monitoring tools to discover network impairments.
· Perform remote resolution of faults through various Element Management Systems (EMS), the OBF and Assurance platforms.
· Engage and escalate issues with the Tier II & III teams when critical/time sensitive support and resolution is needed.
· Enter/update Trouble Tickets with technical details, schedule/coordinate further troubleshooting, maintenance and/or hardware replacement requests.
· Work with technical writers/engineers to document final process configurations and MOPs.
· Perform daily fault and performance analysis using a variety of monitoring tools to discover network impairments.
· Perform remote resolution of faults through various Element Management Systems (EMS’), the OBF and Assurance platforms.
· Use a combination of various tools to correlate multiple faults and/or system presented data into singular network impairments.
· Manage fix bridges on large scale and/or high severity issues that involve multiple teams/participants including Executive level communication.
What you will bring to the table as an Engineer II - Network Surveillance
· Bachelor’s degree in Engineering or technical degree preferred, or an equivalent combination of highly related experience and education.
· 5+ year experience in network operations, analyzing wireless networks, related equipment and/or performance.
· Basic knowledge of 5G ORAN split functions (7-2x, RU, DU, CU, CP, UP…) software architectures in a virtualized environment.
· Ability to multitask, learn new tools and systems, grasp higher-level technology issues, meet objectives and solve issues in stressful situations with high speed of completion and high degree of accuracy.
· Willingness to work on any assigned shift.
· Experience analyzing wireless networks, related equipment and/or performance.
· Use a combination of various tools to correlate multiple faults and/or system presented data into singular network impairments.
What you didn’t know about us:
· Competitive salary
· Health, Dental and Vision Benefits
· Short/Long Term Disability and Critical Care/Illness Protection
· Life Insurance and Retirement Plans
· Employee Assistance Program
· With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry!
We are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!
We are Collaborators. You’ll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.
We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!
Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. For more information click Equal Employment Opportunity is the law.
You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.
#JobsAtKellyTelecom
Job Type: Full-time
Experience level:
- 5 years
Work Location: In person