engineer Coleshill, West Midlands, England
Applause IT
Full Time
Coleshill, West Midlands, England
40000 - 30000 GBP ANNUAL Today
Job description
2nd / 3rd Line Engineer - MSP, Windows, Cloud
Coleshill - £30,000 - £40,000 + Benefits
Applause IT are working with a growing MSP in Coleshill who are on the lookout for a 2nd / 3rd Line Engineer with solid experience within a Microsoft tech stack and having prior experience in a managed service environment.
The successful 2nd/3rd Line Engineer should have experience and exposure with the following:
- MSP Background, with the ability to multi-task and prioritise accordingly.
- Strong communication skills.
- Experience with project work.
- Strong knowledge of Windows 10/11, Windows Server 2012 -2022, Office 365, SCCM (or similar) Active Directory
- Any experience with cloud technology, scripting, AWS, Azure (or similar qualification) would also be advantageous.
- Great communication skills, with great problem-solving abilities
- Clean driving license.
- Update the ticketing system, ensuring the call has been logged and all notes, progress and required actions have been input promptly and accurately.
- Respond to Service Desk phone calls/tickets as needed, focusing on 3rd line tickets and activities, and taking on tickets escalated by the 1st/2nd line Infrastructure Technicians.
- Virtualisation - VMWare ESXi 7.0 Veeam Backup & Replication / Hyper-V
- An ability to explain technical problems in a simple way to end users at all levels within the business.
If you would like to apply for this role, please click "APPLY NOW"
2nd / 3rd Line Engineer - MSP, Windows, Cloud
Coleshill - £30,000 - £40,000 + Benefits
Applause IT
www.applauseit.co.uk
Birmingham, United Kingdom
Mike Scotney & Tim Morris
$1 to $5 million (USD)
1 to 50 Employees
Company - Private
HR Consulting
2000
