Engagement Manager Expense and Invoice, TCG Consulting, Fully Remote London, England
Job description
Who are TCG? TCG Consulting Partners is part of the Frosch/JPMC who are a global leader for strategic advisory and management services aiding leading organizations to transform, integrate global Travel Meetings, Payment and Expense (TMPE). Our patented Total Cost of Ownership across Travel, Meetings, Payment, and Expense (TCO-TMPE) is widely adopted as cornerstone to solve program maturity and enable broad spend-under-management.
TCG manages overs USD $26B in client TCO spend and has delivered successful results on more than 1,650 engagements across 164 countries on 6 continents during our 28-year history.
As a Engagement Manager, Expense and Invoicing with TCG Consulting you will participate in expense and invoice assessments, develop strategic solutions, optimize or implement expense and invoice systems, and partner in outsourced expense management programs. You will have the ability to draw conclusions from data analysis and present those conclusions to the client to enact positive change.
Job Responsibilities
- Collaborate with clients & other departments to craft domestic or global functional design requirements and translate these into application solutions
- Drive external vendor/partners to execute on domestic or global solutions
- Translate and communicate client technical product needs to internal and external partners
- Analyze and resolve non-routine and/or moderately complex operational problems often requiring research and involvement from other business functional experts.
- Advise clients on best practices and industry standards. Ability to “sell” clients on best practice standards during design phases
- Evaluate client business processes to determine ideal services and/or support required
- Recognize business process inefficiencies and provide recommendations for improvements
- Assist client with communication plans and training materials
- Maintain quality standards and work processes
- Extend knowledge and insights of current industry trends and innovations and incorporate this knowledge in services
- Join Sales Associates in discussions with prospects or clients to validate the business needs, architect the solution set and present the offering
- Conduct and validate process and needs assessments to perform tailored and effective product demonstrations either remotely or on-site at a prospect’s location
- Effectively supervise associates on assigned projects, communicate priorities, and keep track of deadlines/deliverables
- Manage a team of consultants in delivery, career growth, and performance
- Assist with responses to requests for proposals (RFP’s)
- Identify methods for reaching new clients and promoting TCG services
- Ability to travel onsite to clients as requested
Required Qualifications, Skills and Capabilities
- Extensive experience in Expense Management System (EMS) implementations, expense processing, accounts payable or consulting
- Project Management experience specifically on implementation teams
- Proven track record of delivering results and practical project management techniques
- Working knowledge of various expense management systems (Concur, Chrome River, Coupa, Workday, Oracle)
- Working knowledge of various invoice management systems (Ariba, Concur, Chrome River, Coupa)
NOTE: This is a Remote Opportunity: Flexibility to work in an environment that adapts to global client schedules is expected. Fully Remote Position (Mon-Fri, 9am-5pm flexible)
What you will get in return
If this sounds like you then just see some of the benefits below which show how committed Frosch is to looking to provide for your long term stability with personal growth and development:
- Salary depending on experience
- 35 hour working week
- 27 days annual leave + statuary holidays
- Pension
- Life assurance
- Private medical care
- Business Travel Insurance
- Employee Assistance Programme
- Employee referral bonus scheme
- Discounts in many major shops, online retailers and gyms
ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
ABOUT THE TEAM
FROSCH is Chase's best-in-class travel business, delivering exceptional customer service, industry-leading expertise, and meaningful travel experiences to our clients. For more than 45 years, FROSCH has been a travel company of choice, building a client-centered service model and employee-focused workforce. Now, as a part of the Chase family, FROSCH is expanding its network to deliver global travel management and luxury travel planning to even more people — all in service of Chase's core mission to help customers make the most of their money.
For both our employees and businesses, we are driving success in a diverse culture with a commitment to creating an environment where everyone belongs. Positions within FROSCH provide numerous opportunities for meaningful growth in a firm dedicated to inclusivity, development, mobility, and career advancement. We are hiring best-in-class talent who are passionate, entrepreneurial, and want to work in a globally diverse organization with a strong team culture. New team members will be part of an exciting transformation as we build competitive strategies, leverage new and innovative technologies, and create industry-leading teams.
