Energy Sales Advisor Manchester, England
Job description
Central Manchester Office Location
Every Watt Utilities employee gets access to over a hundred amazing rewards on things like cinema tickets and meals out, free mobile phone insurance, discounted gym membership and loads more.
Staff days out include: Karting, Paint Balling, Bowling, Staff Meals Out, Chester Races and more.
Working Hours: 09:00 – 17:00 – Mon to Fri – Dress down Fridays with early finish and NO weekends.
What to expect:
Watt Utilities work closely with The Big 6 and around 10 other suppliers. As a member of the Energy Sales Team you will be trained to price business contract renewals and new acquisitions using supplier pricing portals and manual pricing tools. You will call up to 200 customers per day and work towards set targets and cross sell our broadband, telecoms and water products offering customers savings on their bills.
Duties will include:
- Contacting existing and lapsed customers to renew their energy contracts
- Assessing customer satisfaction with current supplier and switching if necessary
- Continually meet and exceed the objectives and targets set
- Dealing with customers requests for information and objections
- Deliver consistent high levels of customer service
What we are looking for:
- Experience of Commercial Utility Sales is an advantage. (Gas, Electric, Telecoms, Broadband & Water)
- Fact Finding Skills
- Used to dealing with customers, either on inbound or outbound calls in a telesales or call centre environment
- Proven ability to prioritise a busy and varied workload
- Able to demonstrate flexibility to achieve targets
- Strong communication skills are essential
- Previously had success in a telesales role and proven to exceed targets
This role has an immediate start date due to company growth and internal promotion, if you think the role is one you would enjoy and more importantly excel at, you can apply online or contact us to discuss the position and requirements further
Experience/Skills
- Experience of Commercial Utility Sales is an advantage (Gas & Electric)
- Used to dealing with customers, either on inbound or outbound calls
- Proven ability to prioritise a busy and varied workload
- Able to demonstrate flexibility to achieve targets
- Previously had success in a telesales role and proven to exceed targets
- Be able to demonstrate excellent Customer Service
- Strong communication skills are essential
- Be able to work on their own initiative as well as part of a team
Duties will include
- Provide accurate and clear information about customer’s renewals
- Ask relevant and appropriate open ended questions
- Handle client objections
- Deliver consistently high levels of customer service
- Continually meet and exceed the objectives and targets set
- Adhere to strict codes of practice and data protection
What's in it for you?
Current top sales advisors earn on average £300 commission per week (no threshold) + performance related bonus paid monthly, Commission and bonus are UNCAPPED.
Benefits
- A competitive basic salary (Negotiable DOE)
- Bonus and incentive scheme - NYC trips, Ibiza Competition, Paris Competition, Cheltenham Races
- Unrivalled commission structure which is uncapped and realistically achievable
- Staff days out - Karting, Paint Balling, Bowling, Staff Meals Out
- Working Hours: 09:00 – 17:00 - Mon to Fri - Dress down Fridays with early finish
- See employee benefits
Previous experience in any of the following roles would give you a distinct advantage however full industry and product training is provided
Account Manager, Telesales Agents, Sales Advisors, Customer Service, Inbound / Outbound Sales Executive, Junior Account Manager, Business Development Manager, Campaign Manager, Call Centre Agent, Contact Centre, Team Leader.
Job Type
Full-time - Immediate interview and start dates available
Salary inc OTE
£36,000.00+ /year
