Job description
Gastroenterology is recruiting to its University Hospitals Dorset Endoscopy Department. This busy departments scopes around 19,000 patients a year and is run by an assortment of medics, non-medical endoscopists, nurses and administrators. This department works across three sites, Royal Bournemouth Hospital, Poole Hospital and Wimborne Hospital.
The Bookings Office is responsible for all administration in the department including coordination of lists, scheduling appointments, saving documentation, correspondence/communication with GPs and other healthcare professionals, inputting information onto the IT systems and liaising with patients.
We wish to recruit to a Part time Admin Manager, 34 hours a week, Monday – Saturday.
Key roles to include;
- To manage and coordinate the Admin Team
- Review and monitor admin processes to identify areas for improvement and efficiency.
- Management of the Endoscopy waiting list, reporting change in demand and capacity to the Endoscopy Management team.
- To investigate, respond and take appropriate action to all complaints, LERNS and RCA’s.
Interview Date@:: YBC
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have at interview.
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.