Employee Relations Manager, UK London, England
Job description
We are Multiverse, a tech scaleup with a social mission. We’re creating a diverse group of future leaders by building an outstanding alternative to university and corporate training, through the power of professional apprenticeships.
We’re one of the fastest-growing businesses in Europe and rapidly expanding in North America, working with over 500 clients including Facebook, KPMG, Morgan Stanley and the NHS. In June 2022, we broke the EdTech funding record (again!) by announcing our $220m Series D, making Multiverse the UK’s first ever EdTech unicorn.
Join us on our journey to democratising access to the best careers and learning opportunities.
The Opportunity
At Multiverse, our People Team is here to support every individual to fulfill their potential - and therefore Multiverse’s.
We’ll look to our Employee Relations Manager to support our People Operations Team in developing and maintaining a trusting environment with our employees where they can achieve more than they ever thought was possible. You will lead us in defining our Performance Ecosystem and coach our managers to deliver core performance and development principles.
You’ll have the opportunity to build out Employee Relations at scale by advising and guiding stakeholders across the business on a broad range of employee relations topics, from grievances and disciplinaries to conflict resolution, settlement agreements and policy interpretation, whilst building and maintaining a tailored approach to how we manage employee relations at Multiverse.
As a company we have a big vision and big plans, so if you want to work in a place where you can grow, develop and make a massive impact this is the place for you
In this role, you will:
Organise and manage an engaging Performance and Development cycle that enables growth and development
Work closely with our People Partners to create and embed a Development Strategy where employees feel like they can take ownership of their development
Work with our Learning & Development Team to build bespoke training programs that enable our managers and employees to develop
Advise and provide guidance to stakeholders across the business on a wide range of employee relations cases which will include performance management, disciplinaries, conflict resolution, settlements and relocations
Work with our People Operations Team to create and streamline inclusive processes that outline how we manage employee relations at Multiverse
Working closely with the Payroll Team to ensure that payroll-affected changes are notified and processed
Collate and analyse information, producing reports to contribute to decision making, the development of managerial insight and monitoring of performance on ER cases
Recognise trends through the production of analytics which could determine future activity and work with our People Partnering team to implement solutions across the company
Proactively maintain and apply current knowledge of employment law, firm policies and practices to manage ER cases from start to completion
Communicate to the business about upcoming legislation changes and new policy developments
The right candidate:
ER wizz: You have demonstrable experience in delivering an employee relations strategy in a fast-paced scale up, with deep UK and US experience
Emotionally intelligent: You will be great with people and know how to handle sensitive situations with care
The job is never done: You pride yourself on your attention to detail and you understand that you can only expect excellence if you demonstrate it yourself
Continuous learner: You stay up to date in the employee relations space, bringing forward innovative solutions to complex problems and always striving to learn more
Highly organised: We operate in a fast-paced, dynamic environment so you need to be strongly well-organised with the ability to juggle priorities
Adaptable: Multiverse is constantly growing and developing new processes so we need someone who is flexible and adaptable, taking change in your stride and thriving on the space that this provides
Data Driven: You approach all situations with an inquisitive mindset and rely on your data analytics skills to make informed decisions
Need for speed: You love getting stuff done, and know what it's like to work in hypergrowth tech orgs, where we need to deliver at pace
‘Can do’ attitude: We have a lot to get through so poking holes in issues and not focussing on solutions is not an option. You will need a positive 'can do' attitude to get stuff done!
Integrity is paramount: You are honest, ethical and dependable with a high level of professionalism
Benefits:
Time off - 27 days holiday, plus 6 additional days off: 1 life event day, 2 volunteer days and 4 company-wide wellbeing days
Health & wellbeing - private medical Insurance with Bupa, a medical cashback scheme, life insurance, and access to Spill - all in one mental health support
Hybrid & remote working - weekly or monthly visits to the London office
Equity - every Multiverse employee has ownership in the business through equity options
Team fun - weekly socials and regular offsite events
Our commitment to Diversity, Equity and Inclusion:
We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change.
Safeguarding:
All posts in Multiverse involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.
