Employee Relations Caseworker Manchester, England
Job description
We have a fantastic opportunity to join our team as an Employee Relations Caseworker on a permanent, full time (37 hours per) basis.
As an Employee Relations Caseworker you will be responsible for providing HR operational support, advice, and guidance to line managers within designated business areas and working closely with the HR Business Partners to develop and implement HR initiatives covering case management, talent management, succession planning and HR policies and processes. To provide a comprehensive day to day service which meets the needs of the business in an effective and professional manner.
What the Employee Relations Caseworker role entails.
- To provide support, advice and guidance to the designated business line managers via telephone on all HR matters including ER, Policy, disciplinary, sickness absence, performance and attendance issues etc. to ensure an efficient and professional service is delivered within set SLA’s
- Deal with escalated queries from the HR Administrators and provide swift resolution within specified timescales
- Update and maintain the case management system and provide regular reports at team meetings to ensure that actions are undertaken and that cases are resolved within reasonable time scales
- Work closely with the HR Business Partners to develop and implement HR initiatives, policies and processes ensuring a progressive, proactive and professional HR service is delivered
- Be the first point of contact for managers and staff for all HR issues
- Have a good understanding of best practice and legislative requirements of various HR activities and particularly employee relations matters (e.g., managing absence, discipline, change management, TUPE, managing redundancy, redeployment consultation etc.)
- Ability and desire to manage HR processes from end to end
- Transactional HR delivery, delivery of strategic HR objectives, proactively supporting change programs within the business
- To keep abreast of Employment Law developments
- To identify opportunities and approaches to improving people management activity
- Change management experience including advising the business regarding change, TUPE,
redundancy, managing costs, right processes & procedures etc. - Understanding of job design, redeployment, retraining (advice and implementation)
- Provide effective project planning to ensure project delivery on time and to required standard.
The skills and experience required to be successful in the role of Employee Relations Caseworker include:
- Educated to degree level in HR related subject or equivalent CIPD qualification (level 5)
- Prince2 or Project Management preferable but not essential
LTE Group: What we do
We are a national public sector learning, training and education organisation with a clearly defined mission to ‘improve lives and economic success through learning and skills.’ Our valued 4,000 colleagues drive our delivery of specialist learning to over 100,000 learners in over 120 UK locations, across our six businesses.
Enabling success is what we do; whether it’s a learner in a prison environment who needs up-skilling, or a 16-year-old who is starting out on their life journey – we equip, train and teach all of our learners to reach their full potential and go onto a successful work journey.
You’ll be joining a team of professionals from diverse specialisms with a common purpose – to improve the lives of thousands of individuals. We welcome thought leaders, individuals with passion and drive to achieve success in their own right; and we aim for team players who embrace a common purpose.
Our family of businesses
Novus/Novus Cambria/Novus Gower: Specialising in providing prison education to offenders in over 50 UK prisons.
The Manchester College: Leading provider of Further Education in the Greater Manchester area
UCEN Manchester: Higher Education provision
Total People: Apprenticeships and work-based learning
MOL: Online professional development
What you can expect working with us
As part of the LTE Group family, you will benefit from an excellent package including a favourable pension scheme, retail discounts, an Employee Assistance Program, Cycle-to-Work scheme and Simply Health scheme. Additionally, our in-house ‘Evolve’ training programme offers you the chance to upskill and further your career through a wide range of recognised qualifications.
You’ll have the opportunity to benefit from our comprehensive awards scheme and be supported with a flexible approach to home/office working and a focus on supporting your wellbeing.
Why our colleagues are important to us
Our mission to improve lives is demonstrated in the way we work as a whole team, supporting and enabling our colleagues to deliver excellence to our learners – we expect this also appeals to you and is one of the reasons you want to work with us.
Our Values
Integrity: We are honest, trustworthy and open
One Team: We collaborate, respect each and other and contribute to team goals
Forward Thinking: We are always improving, we innovate and take ownership
Sustainable: We take a long-term view environmentally, financially and socially
Can do: We are positive, inclusive, flexible and proactive
The LTE Group is an equal opportunities employer welcoming application from all sections of the community. For more information about what we do please visit us at ltegroup.co.uk/about-us. If you wish to apply for this exciting opportunity
Applicants must demonstrate in their application their ability to meet the key responsibilities, key result areas and Qualifications/Skills and Experience detailed within the job description.
Salaries are based on skills, qualifications and experience.
The closing date for this job advert is 07/03/2023. However, sometimes the job advert may close early if we receive a good response!
