Job description
Summary
Posted: May 11, 2023
Weekly Hours: 35
Role Number:200477157
Important - please submit a cover letter answering the application questions at the bottom. The deadline for applications is: 11am UK time Thursday 25th May 2023 Do you love empowering people to do their best work? Are you passionate about Services? Are you interested in creating content and programs to support employees? If so, you could be the dynamic candidate we’re looking for. We’re looking for a talented and innovation-driven individual to support our Employee Experience team. Services at Apple encompass some of the world’s most innovative software including Apple Music, App Store, Apple Books, Podcasts, Apple TV+, Apple News+ and more. Services reach millions of iPhone, iPad, Apple TV, Apple Watch and Mac customers in over 150 countries Worldwide. The Employee Experience team is focused on the onboarding, development and engagement of employees across the Services organisation. If you’re an adaptable team player who loves to connect with people and is looking to learn how to deliver world-class programming, we want to hear from you!
Key Qualifications
- Do you have…
- Passion about people and creating a sense of community within Services
- An enthusiasm for learning new skills and a natural curiosity to learn from others: the environment here is very collaborative
- Understanding of how “big picture” elements will work at a local level. Interpreting global strategy through local implementation then connecting the dots across multiple elements.
- Strong organisational skills and the ability to balance priorities from planning to execution
Description
The Apple Services Academy is a 12 month entry-level program starting in September 2023. It is full-time, competitively salaried, and includes a program to support personal development. There may be other opportunities within Apple at the end of this program, however this cannot be guaranteed. You will have a range of responsibilities including significant day-to-day tasks alongside longer project work. You will be a vital and impactful member of the team and every day will be different, rewarding and challenging. We are looking for passion and potential rather than prior work experience. Responsibilities Your responsibilities are likely to grow and change during your time with us. This is a short overview of some of the responsibilities you will help the Employee Experience team with: - Manage reporting and email communications. Ensure these materials are meeting the intended goals and KPIs. Conduct regular audits to make sure they are up-to-date. - Help to implement program plans for our teams that are developed and executed to a high standard. - Provide program support for key initiatives, working with members of the Employee Experience team. - Critically examine experiences of our program participants and marshal support and resources for solutions to improve them. - Partner closely with Line of Business, People and Inclusion and Diversity teams on supporting program participants at the local level. - Assist with timely communication of key project information. - Be a passionate advocate for Apple Content & Services with a strong attention to detail, showing high energy and a positive attitude.
Education & Experience
Candidates from all education backgrounds are encouraged to apply. Requirements Able to complete the full program (12 months), starting Sep 2023. Must currently have the right to live and work in the UK. The UK roles are based in our London Battersea Power Station office. We are able to support with relocation from within the UK if needed. This is an entry level program with a fixed (competitive) salary.
Additional Requirements
- Important - the deadline for applications is: 11am UK time Thursday 25th May 2023
- We have a 3 stage recruitment process.
- Stage 1: complete the questions below and attach to your application as a cover letter
- Stage 2: if selected, we will ask you to complete a role specific task for the team you have applied for and email back to us.
- Stage 3: if selected, you will be invited to attend an assessment day in early June.
- Please submit a cover letter answering the below questions and do so without including your name or any other personal information.
- Save the document as: ‘Employee Experience - Apple Services Academy'
- 1. Why are you interested in this program?
- 2. Apple has launched a number of new services over the last few years. Which new service do you think has made the most impact and why?
- 3. How specifically do you think the move to hybrid work has impacted employees, and how do you think companies need to adapt to suit that?
- 4. Our team is global, yet we still work with our local teams in countries all over the World. 5. Why do you think it's important to connect locally with our teams across international markets?
- 5. How did you hear about this program?
- 6. Are you currently eligible to work in the UK for the whole 12 month program?
- We advise you use PDF to save your document if you have formatting you would like to keep. But Pages, Word etc is also ok.
- Unfortunately we are unable to provide specific feedback on each application, but we will contact you if you have been selected to move through to the next stage. Good luck!
Apple
www.apple.com
Cupertino, United States
Tim Cook
$10+ billion (USD)
10000+ Employees
Company - Public
Computer Hardware Development
1976