Employee Communications Manager London, England
Job description
Some careers open more doors than others
If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
We are looking for an Employee Communications Manager to join the UK Communications team. This person will work closely with the Head of Communications for Wealth & Personal Banking UK, Sitting within the UK Communications team, this role supports the management and implementation of the employee communications strategy for Wealth & Personal Banking UK, in order to drive engagement and help deliver the business objectives.
In this position you will be a skilled internal communicator with proven experience of planning and executing strategic internal communications across a range of digital and face to face channels. You will have excellent stakeholder management skills and the ability to manage multiple projects at once, often with competing demands and deadlines.
As a HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.
In this role, you will:
- Build and maintain strong relationships with business stakeholders across Wealth & Personal Banking UK, demonstrating an understanding of the different business areas and audience needs to inform comms planning
- Manage employee communications plans for your designated business areas, develop content runways and own delivery through planning and creating content in a variety of formats including, but not limited to, our social intranet, emails, newsletters, town halls and webcasts, video, podcasts, infographics, and digital screen content
- Draft talking points, messages, or scripts from leaders to colleagues in written or spoken form
- Ensure internal communications messages are consistent with external communications messages
- Respond to feedback from stakeholders and colleagues and adjust communications content accordingly
- Measure and iterate to drive for continual improvement
- Support change programmes and responsibly handle confidential information
To be successful in this role you should meet the following essential requirements:
- Able to work within an ambiguous environment, prioritise and reconcile competing demands and resolve complex issues.
- Proven internal communications experience within a large audience
- A proven track record in managing and implementing employee communication plans, translating into solid and practical delivery programmes, with production of content in different formats
- Ability to take lead of events and event experiences
- Ability to work quickly, managing time and multiple priorities effectively
- Excellent verbal and written communications skills
- Good knowledge of communication trends and best practiceGood knowledge of financial services industry and global marketplace.
The base location for this role is Birmingham/Hybrid.
You’ll achieve more when you join HSBC
At HSBC we look to enable our employees to better balance their work / life priorities and have the flexibility required to meet challenging needs as they progress through different life stages. Where possible we will consider the following flexible working options: part-time working, job sharing, term-time working, and working from home and staggered hours.
If in considering a role with HSBC you have a need for some flexibility in your working arrangements please discuss this with the recruitment team in the early stages of the application process.
HSBC is committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We are proud members of the Disability Confident Scheme, and will offer an interview to disabled candidates who meet the minimum criteria for the role. If you would like to receive any information in a different way or would like us to do anything differently to help you
