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About Morgan Stanley

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments, and individuals from more than 1,200 offices in 43 countries.

As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence, and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career – a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

Department Profile
Firm Human Resources is committed to recruiting and retaining talented individuals and positioning them to excel. Our HR professionals provide a full range of services including: human capital planning; creating strategies to attract, develop and reward employees; promoting a diverse workforce; fostering employee engagement; designing competitive pay and benefit plans; and proactively addressing employee matters.

Team Profile
The EMEA Payroll Operations Team manage and control the following payrolls for EMEA offices via local outsourced vendors:
Netherlands; Luxembourg; Spain; South Africa; Israel; Dubai; Qatar; Poland; Turkey; Saudi Arabia; Greece; France; Switzerland; Italy; Hungary; Russia

Primary Responsibilities
The successful candidate should be able to demonstrate a high level of experience and knowledge gained within professional and complex payroll department. You are expected to be able to always work efficiently and effectively whilst providing an exemplary level of service to all levels of employees. A flexible approach and an ability to manage your own time and duties will be required to be part of this team.

Key accountabilities of the role are detailed below:

- Manage relationships with local providers

• Collate and communicate monthly payroll instructions to vendors
• Reconcile payroll output from payroll vendors
• Delivery of net pay, 3rd party payments or payroll funding as required in each location
• Posting payroll journals and providing relevant reporting to compensation accounting team
• Ensure payroll benefits are reported correctly in each location in partnership with HR benefits department
• Deal with HR, employees, and vendor queries
• Accounting and reconciliation of payroll/GL data in each location

Adhoc duties and projects
- Review current payroll processes and vendor services

• Standardize process across all payrolls:
• Processing
• Payments
• Develop a standard payroll set-up procedure for the opening of a new office in either an existing or new location
• Additional accounting and payroll duties where requested
• Involvement in new office openings
• Maintaining an open dialogue with senior leadership raising awareness of all potential or actual issues as you become aware.
• Playing an integral role in ensuring the control framework around all payroll responsibilities are adhered to.
• Involvement in the production of key metrics to optimize resource usage and identify improvements.
• Build and manage relationships with HR. This role acts as a dedicated payroll contact for the local office HR teams and employees with a requirement to provide a high level of technical/practical advice on Payroll administration matters to ensure statutory and firm compliance.
• Dealing with employee related queries through a web-based query tool within the given SLA agreements.
• Control and report on overpayments
• Continually updating all process documentation to ensure all are up to date and available to test under our strict SOX control processes.
• Involvement in testing system updates where applicable

Skills Required

Work Motivation:
- Keen and motivated to work hard and achieve.

• Shows a willingness to learn from others and increase own knowledge base.
• Takes responsibility for own tasks and proactively looks for opportunities to increase responsibility.

Problem Solving & Judgment:
- Shows the ability to identify and analyse the situation through gathering relevant information to understand the root cause.

• Determines the potential impact and implications of issues and takes appropriate action to avoid future recurrences.
• Knows when it is appropriate to resolves matters and offer solutions themselves and when it is critical to escalate to others.

Communicating Effectively:
- Able to explain issues and ideas succinctly, using appropriate mediums and language, to ensure others understand.

• Always ensures that the relevant people are kept informed.

Building & Maintaining Relationships:
- Awareness of other people and environment and own impact on these.

• Responds appropriately to others to build and maintain an effective network of contacts.
• Goes extra mile to ensure needs of others are addressed to highest possible standard.

Commitment to Excellence:
- Consistently shows concern for all areas no matter how small.

• Ensures tasks are always completed accurately, without exception.
• Checks, verifies, and reconciles information to ensure no mistakes are made and work is completed to the highest possible standard.

Planning & Organising:
- Able to establish priorities quickly and accurately.

• Plans own and others’ time to meet tight deadlines and is flexible when priorities change.

Role specific competencies and key responsibilities:

Guardianship:
- Consistently maintains a high level of franchise protection

• Confidence to ‘push back’ when required
• A high level of stakeholder management and update is required

Client skills:
- Ability to form strong business partners across the firm, particularly HR & benefits

• Ability to always handle employee queries professionally

Technical and Job skills:
- Proven track record in a professional organization

• Proven vendor management experience
• Ability to analyse and improve processes
• Ability to control multiple deadlines
• Strong organizational ability
• Ability to set and work towards personal goals
• Advanced Excel knowledge essential
• Attention to detail
• EMEA payroll experience essential

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximise their full potential