Email Marketing Manager Remote
Job description
Fixed Term Cover (12 months)
Full time (34.5 hours) we are open to a conversation about how you work these hours
Location: Home-based / Office based – London Office
National: £39,000 - £44,000.00
London: £42,500.00 - £47,500.00
Could you take charge of an email team supporting the biggest events in fundraising? Are you an email expert with great technical and management skills? Would you relish the chance to be responsible for email marketing at one of the UK’s largest charities? If so, this could be the ideal role for you.
About the role
You will have overall accountability for our Email Marketing. This means you will lead our team in developing automated customer journeys, be our go-to expert on email best practice and technology and be the face of email marketing at Macmillan. Our email marketing team provide our marketers with the resources and support they need to deliver excellent email marketing: you’ll be leading this team and making sure we keep improving.
Your responsibilities will include:
- Managing two email executives as they deliver customer journeys, manage our Email Service Provider platform Dotdigital, provide training to colleagues, and act as guides to the organisation on how to employ email marketing
- Lead our relationship with Dotdigital, our Email Service Provider
- Act as the lead representative for our Email Marketing team across Macmillan, working with Technology, Compliance, Legal and other teams to make sure our email communications fulfill our best practice, legal and technical obligations
- Provide senior guidance on email journeys, automation, reporting and all aspects of email marketing
About you
- You will have strong email marketing and management experience
- You’ll be very familiar with Dotdigital or other enterprise level Email Service Providers
- You’ll have a great grasp of customer journeys in principle and on automation of email journeys in particular
- You’ll be used to dealing with stakeholders of different levels, and be an expert in managing different priorities and the expectations of others
- You will have a good understanding of what makes for successful email marketing, and be able to use that knowledge to be our senior authority on email
About us
Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to be their best self to work.
We welcome applications from everyone who meets the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another ethnic minority background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy, along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
So we can support you to be your best during the application or interview process, please contact Macmillan Talent Acquisition Team on [email protected] for advice and recruitment adjustments.
Recruitment Process
The application deadline is 24th August 2023, with virtual interviews taking place week commencing 4th September 2023.
In order to ensure fairness and consistency to select the best candidate for this role, all of our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
