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Who are we?

Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing.

At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open.

What you will be doing

We are currently recruiting for an ICA Technician Within the Crawley and Dorking area. To work out of our Waste Networks division. This is an exciting hands-on opportunity. The ICA role consists of the following but is not limited to, these main points:

• Carrying out planned maintenance (PPM) which includes some mandatory tickets and some reactive maintenance on defective equipment
• Working in a multi-disciplinary team, alongside a range of operational teams such as systems, mechanical, and electrical technicians
• Installing, modifying, and commissioning new plant equipment to relevant standards, and diagnosing and repairing faults on systems and plants. Proactively identifying and reporting follow on work or areas for enhancement and delivering cost-effective improvements to assets and systems
• Investigation into plant failures and the implementation of subsequent repairs as quickly and efficiently as possible
• You will be responsible for providing specialist technical advice where appropriate with up-to-date technical knowledge
• To join part of an on-call roster to cover ICA related issues out of hours

We’re looking for you to:

• Experience with PLCs and SCADA systems and communication network systems, instrumentation including flow, level, pressure, etc
• Experience with variable speed drives (VSDs) and other starting methods for motors/pumps
• Ex areas and installations
• Ideally, you will be qualified to HNC level or otherwise will have City and Guilds Part 2 or NVQ level 3 (or equivalent) in an electrical subject
• Preferable for you to have an 18th Edition (BS7671) qualification
• Physical fitness and the ability to work in confined spaces with successful completion of the appropriate training
• Take Ownership of responding quickly to faults, being curious to fully understand the problem, and identify the best solution to resolve it the first time
• Have excellent communication and interpersonal skills, to interact with the team
• Deliver exceptional service through an enthusiastic and positive approach, taking accountability for your role while working accurately and flexibly within a busy team
• Teamwork – We are one team and our end goals are the same
• Proactive – take the lead on recommendations and improvements around the site and communicate effectively

What’s in it for you?

• Full relevant tool kit will be provided
• Van provided during working hours and work to home travel
• Participation in a 24/7 out-of-hours standby rota will be required after a suitable period of training and assessment for which you will receive additional payment.
• Ongoing training and career progression
• Full Thames Water benefits including pension and discounts
• Sociable Monday - Friday working (38 hours pw)
• Our competitive salary package includes an excellent contributory pension, 24 days holiday per year increasing to 28 with length of service and a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Thames Water is a dynamic, rewarding and diverse place to work, with opportunities around every corner. If you join our team, you’ll enjoy a fulfilling career and flexible working arrangements.

We’re also proud to embrace and promote diversity and believe that creating a workforce that reflects the communities we serve will help us to thrive. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

We deliver life's essential service so our customers, communities and the environment can thrive. This means, when a crisis happens, we all rally round to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an Ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and a earn bit of extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close a vacancy earlier than the advertised date. This is so we can manage all the applications properly and give candidates a positive experience. Once closed, we can’t consider any further applications, so please submit your application as soon as possible to avoid disappointment