Education Support Assistant Exeter, England
Job description
Education and Academic Services
This full-time post is available immediately on a permanent basis.
We would also welcome applicants looking to undertake this role in a job share capacity.
About the roles
Working as part of the Education and Student Support team, this post will be based within the Education Support team on the Streatham campus, as part of the Building One Hub team.
All staff within Education Services are expected to work on-campus as well as from home, on a rota basis. All new external appointments will be asked to work from campus for up to 5 days per week, whilst training is completed.
The position of Education Support Assistant offers an exciting opportunity for someone looking to develop their career as an administration and customer services professional. The University is looking for dynamic and committed individuals who have the required experience and skills to join our busy student facing teams.
Working as part of a cross-Faculty team you will provide advice, guidance and administrative support to students and staff in all matters relating to our taught programmes of study at both undergraduate and postgraduate level. The available posts will have responsibilities that will need to be flexible across the service and the post may be deployed to provide support at other Information Point locations within the University.
About you
You will have experience of working flexibly both as part of a team and independently, to deliver an outstanding customer service experience. You will have excellent customer service skills and experience of administration work, as well as experience of working in a culture of change and growth.
Please ensure you read the Job Description and Person Specification for full details of this role.
The University of Exeter
We are a member of the prestigious Russell Group of research-intensive universities and in the top 150 universities in the world (Times Higher Education World University Rankings 2022 and QS World University Ranking 2022).
Our research income in recent years means we’re the fastest growing UK Research University with some of the world’s most influential scientists, and we seek to answer some of the most fundamental issues facing humankind today through this. More than 99% of our research is of international quality and our world-leading research impact is growing faster than any other Russell Group university (2021 Research Excellence Framework). We encourage proactive engagement with industry, business and community partners to enhance the impact of research and education and improve the employability of our students. Read about our world leading research – Green Futures and how we are transforming education for a changing world. We are located in a beautiful part of the country and Exeter (a fast growing tech hub) is one of only a few UK cities to have been designated as a UNESCO Creative City.
Our Equality, Diversity and Inclusion Commitment
With over 27,000 students and 6,400 staff from 180 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community. Reasonable adjustments are available for interviews and workplaces.
Benefits
We offer some fantastic benefits including:
- 39 days leave per year
- options for flexible working
- numerous discounts at leading retailers
- onsite gyms on all of our campus’ and a cycle to work scheme
- sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a new Fertility Treatment Policy
- stunning campus environments in Exeter and Cornwall, in the beautiful South West of England
Further information
For further informal enquiries, please contact Lizzie Hustwayte or Hannah Dunn on [email protected] .
