eCommerce Specialist London, England
Job description
Location: The Speechmark, London (Blended home working)
Salary: Competitive + Vodafone Benefits
Hours: Full time (37.5 hours per week – Mon to Fri)
Blended
We innovate, invent and continuously improve, Vodafone UK Digital works within the heart of our business. Empowering Vodafone’s mission of being a digital-first company is in everything we do.
What will you be doing?
You will be supporting the eCommerce ambitions for driving performance and insight across our digital acquisition purchase journeys and marketing campaigns.
The eCommerce Specialist will be working across the organisation with eCommerce, Analytics, Development, UX, Trade and Marketing peers. You’ll be conducting day-to-day performance monitoring, bringing new initiatives to the table and delivering the eCommerce strategy together with the eCommerce Manager.
This role will specifically support the Pay Monthly Squad with end to end performance of the website.
Key accountabilities:
Deliver and develop the eCommerce strategy throughout the year.- Monitor daily (sales) KPIs and forecast trading performance.
- Manage the day to day delivery of propositions and promotions through working with commercial and digital merchandising teams.
- Work with the eCommerce Manager to identify new opportunities for growth.
- Analyse metrics across the product journeys to inform optimisation opportunities and work with squad, analytics, UX, CRO and external partners to test, build and deliver these initiatives.
- Drive implementation of new digital marketing opportunities.
- Supports with the analysis and communication of online trading performance to the wider business.
Who are we looking for?
Experienced with sales reporting and forecasting.- Ability to analyse data to gain insights and drive business decisions.
- Excellent communication skills – influencing and building strong working relationships with various teams, strong stakeholder management.
- Customer focused.
- Comfortable in a fast-paced and highly dynamic environment.
- Great understanding of digital analytics (Adobe), exceptional understanding of MS Excel
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. So, if you’re excited about this role but your past experience doesn’t align exactly with every part of the job description, we would encourage you to apply as you may be just the right candidate for this role or another role, and our recruitment team can help see how your skills fit in.
What’s in it for you?
An excellent remuneration and bonus package with 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We’re also proud to provide a Reconnect programme with flexibility to support individuals returning to work after a career break and our market-leading parental leave policies. We’re committed to supporting you throughout every step of your career at Vodafone.
Together we can
Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (careers.vodafone.co.uk) under Career Support, for guidance.
