E2E Performance and Design Authority Newbury, England
Job description
Location: Newbury + (Hybrid/Homebased Working)
Salary: Excellent basic salary plus bonus and Vodafone benefits
Hours: Full time 37.5 hours per week – Mon to Fri
E2E Performance and Design Authority
Hybrid
At Vodafone UK we believe that through collaboration and connection we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.
Homebased
At Vodafone UK our homebased working means you’ll work from home almost all the time and come together on certain occasions during the year to be creative, collaborative, and simply connect. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.
Who We Are
We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.
At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.
Networks:
Join our Vodafone UK Networks team, where we’re continually building and enhancing our network, connecting millions of people and businesses across the country. Be part of the team that makes it all happen – simplifying, automating, and bringing better connectivity than ever before, with giga-fast speed, to our customers.
What will you be doing?
- Accountable for driving E2E Performance improvements across all network nodes and where customer experience falls short of expectations
- Identify issues across the chain architecture and able to identify and drive various service optimisation initiatives across other teams from Vodafone organisation
- Improve customer experience for Voice (VoLTE), Video, Web browsing, Gaming, slicing and other data services
- Define Vodafone UK network optimisation guidelines and standards and ensure best practice is followed
- Ensure correct prioritisation of Optimisation at system and area level to ensure best performance improvement is achieved
Who are we looking for?
- Experience of working cross-functionally and driving collaboration between teams and functions
- Highly focused on following areas/domains: IMS, EPC, IP and RAN with proven technical expertise with various node elements
- Able to perform drive test UE log analysis complemented with core trace signalling analysis
- Experience with both probe signalling flow analysis (control plane) and data PCAP analysis, including their corresponding protocols
- Highly analytical with strong communication, mentoring and influencing skills
What’s in it for you?
An excellent remuneration and bonus package with 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive and flexible benefits package that can be tailored to suit you and your family. We’re proud to provide a Reconnect programme with flexibility for individuals returning to work after a career break. From our market-leading parental leave policies through to employee discounts, retail vouchers, pension plan and share schemes we are committed to supporting you throughout your career with Vodafone.
Together we can
Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (careers.vodafone.co.uk) under Career Support, for guidance.
Blended
Vodafone UK’s blended working approach means you’ll come to your contracted hub location office as and when needed to get things done for your role and for tasks that require it, otherwise you will be able to work from home. Our ‘Office in a Box’ home-working kit will be available for all who need it during your onboarding journey.
#TJ #REED
