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Job description

The role available is within a quickly growing online business. You will be responsible for adding and monitoring listings on marketplaces and sales channels such as Amazon and eBay. You will be in charge of the customer service aspect of the various Eccomerce channels alongside our website www.theledspecialist.co.uk which is currently being redesigned.

The company sells through its own website as well as other channels such as Amazon and eBay. You will be updating the website inventory to keep the products and stock up to date and ensuring that the site is extremely price competitive. You will be in charge of the customer service aspect and informing customers as needed.

Full product training and all aspects of the business will be given, there will also be opportunities to progress through the business and visit

Skills Required:

Excellent communicator with excellent Interpersonal skills
Previous customer interaction roles is preferred although full training will be given to the right candidate
Strong ability to support customers in choosing the correct product as well as additional products which maybe of use
Knowledge of the lighting industry is preferable but by no means essential
IT Skills (competent using Outlook, Word, Excel, Web browsers and preferably come familiarity with CRM systems) though training will be supplied where required.
Self motivated, hard working and well driven.

The right type of person for this role will be one who after completing a task immediately asks what is next.

This role is well suited to someone looking to get into the workplace after leaving education.

Job Type: Full-time

Job Types: Full-time, Part-time, Temp to perm
Contract length: 12 months
Part-time hours: 40-42.5 per week

Benefits:

• Employee discount
• On-site parking

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

COVID-19 considerations:
There are hand sanitiser stations before each door and the workplace is cleaned regularly to minimise the COVID-19 spread.

Work Location: In person