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Duty Manager/Supervisor (Full Time), Bentilee, Stoke On Trent, ST2 0ES, £11 per hour, 45 hours, plus benefits.

Heron Foods is a food retail business providing its customers with high quality, low priced products. Since joining forces with B&M we have continued with our ambitious and exciting growth plans, now with over 300 stores and with new store openings month-by-month. Heron Foods offers the opportunity to work within a rewarding environment with excellent development opportunities. This an exciting time to join our business!

As the Duty Manager you will be responsible for the following:-

• Helping to ensure the efficient operation of the store, supporting the Store Manager
• Leading, inspiring and motiving the team
• Responding to customer queries and complaints whilst ensuring high levels of customer service
• Maintaining an outstanding store condition ensuring cleanliness, health & safety legislation and visual merchandising standards
• Maximisation of profitability, meeting of sales targets and motivating staff to do so

Successful Duty Manager Candidates will have the following:-

• Previous success within a Duty Manager / Assistant Manager / Shift Manager or similar role, preferably within a fast-paced retail environment
• Experience in leading, managing and motivating a team and setting an enthusiastic example
• An honest and energetic personality who is organised and responsive
• Tenacity and enthusiasm with an enjoyment that comes from working within a busy and sometimes demanding environment

In return, we offer the following:-

• 30 days annual leave (pro rata if part time) with accrual of additional leave for long service.
• 10% discount across both Heron Foods and B&M stores; double discount weekends throughout the year.
• Wellbeing support via our employee assistance program – LifeWorks, a free, confidential service providing emotional support on personal or financial concerns.
• Access to BenefitHub for you and your family for exclusive deals and discounts on everyday purchases, eating out, family days out, financial services etc.
• Ongoing learning and career development including on-the-job training, eLearning or apprenticeships, and the opportunity to take part in development programs such as ‘Future Flyers’ or our Area Manager Designate program.
• Pension (after qualifying period).
• Opportunities to get involved in fundraising activities with our charity partners.
• Reward and recognition scheme and celebration of long service & work anniversaries.
• Free tea and coffee.
• Refer a friend scheme.
• Uniform provided.
• Product incentives in-store with opportunities to win prizes.

If you have the ambition and drive to succeed within a rapidly expanding business, we want to hear from you.

Please visit http://careers.heronfoods.com/ if you would like to know more about life at Heron Foods.

Heron Foods reserve the right to close this vacancy before the stated closing date. Therefore we advise that you submit your application as soon as possible.

Additional keywords:- Duty Manager, Store Supervisor, Senior Team Leader, Deputy Manager, Assistant Manager, Assistant Store Manager, Shift Manager, Shift Leader, Senior Supervisor, Grocery Team Leader, Night Duty Manager, Supermarket Duty Manager, Grocery Duty Manager, Branch Supervisor, Branch Duty Manager.