Duty Manager King's Lynn, England
Job description
You will be responsible for assisting the senior management across the full breadth of the centre, made up of Bowling Lanes, Children's Soft Play, Bar & Diner, American Pool, and Amusement Arcade.
Managing the day to day activities of the shift, staff and customers
You will also:
- Be a role model for our team, inspiring and motivating them - ensuring that they are giving our customers a great experience.
- Coach and mentor the team, supporting them to hit their targets as well as their personal development goals.
- Be a very hands-on manager - lead the team from the front, be on the floor at key times ensuring that our customers are happy and safe.
- Have excellent attention to detail, to enable you to enhance our customers’ visit - you’ll need to surprise and delight them at every opportunity and create lasting memories.
- Drive sales and marketing with the Centre Manager and Assistant Manager to develop local marketing activities
- Be the expert.
We want our team to have an amazing Experience just like our customers. For you to be successful in the role of Duty Manager, you’ll need a positive attitude to everything you do!
As well as:
- Minimum of 12 months’ experience in a fast-paced, customer-facing management role preferred
- Passionate about customer service
- Ability to inspire and lead a team
- Sociable with an outgoing personality
- Enthusiastic with a hands-on approach
- An understanding of a leisure or hospitality operation
- Willing to work late nights and weekends
- Ambition for success!
Be Rewarded.
We encourage all of our people to develop their careers and to be the best they can be. That’s why we train our leaders to the highest standards through on and off the job training. Hourly pay based on age and experience, and with regular reviews for the opportunity to increase it!
As well as great career development, you’ll also receive:
- 28 days’ holiday
- Free Bowling!
Job Type: Full-time
Salary: Up to £11.00 per hour
Benefits:
- Employee discount
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- King's Lynn, PE30 4PR: reliably commute or plan to relocate before starting work (required)
Experience:
- Management: 1 year (preferred)
Work Location: In person
