Duty Manager Edinburgh, Scotland
Job description
Who we are?
The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.
We are looking for an experienced and talented Hotel Duty Manager to join our fantastic venue.
What is in it for you?
As part of Scotsman Hospitality, you will have access to the following benefits that include:
- TRONC electronic tips – Our staff keep 100% of tips earned in venues.
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off of food and cinema tickets in all of our venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefits Portal.
- Staff meals on duty.
- Flexible working opportunities.
- Career development through our Scotsman Steps training programme.
The Role:
As a hotel duty manager, your role will involve:
- Reporting to the General Manager and working closely with all departments in ensuring guests total satisfaction.
- Responsibility for assisting the senior management team in the organisation and running of the hotel.
- Understand the group Vision Values as part the on-going team development.
- To assist in all departments of the hotel as required, with particular focus on Front of House operations.
- To ensure Hotel standards are met in all departments
- To deal with customer complaints correctly and as efficiently as possible
- Controlling the allocation of guest bedrooms
- Supporting the Front Office Team enabling them to meet all guest requirements effectively
The Person:
The ideal candidate will have:
- Experience in a similar role.
- Great leadership skills and enjoy working as part of a team in a social environment.
- Availability to work shifts, including evenings and weekends as per business needs.
The Process:
If you think this is the Hotel Duty Manager role for you then apply now and a member of the venue team will be in touch.
Stay Central is a place for the explorers, the thrill seekers, the adventurists. A little bit boutique hotel, a little bit trendy European hostel, a little bit special. Propped on top of Edinburgh’s famous Three Sister bar, it’s all about fun frolics, but with no shortage of home comforts.
