Job description
Company description
About us:
We are a long-standing respected car and van hire company est. 1975. We are a small, family like team and we pride ourselves in our excellent customer service and care. We are looking for an enthusiastic and intelligent individual, who will fit in as part of the team, showing initiative and a can-do attitude.
Job description
Cheerfulness whilst multi-tasking is an essential skill! Must be able to deal with a fast-paced environment, and handle pressure well. Customer service experience preferred.
Your main duties would come under the umbrella of vehicle valet, driver and vehicle checks.
Dealing with customers in a calm, efficient and cheerful manner as well as providing general assistance to the rest of the team. You will be required to be energetic, flexible and provide efficient and professional support to the managers and the team.
We pride ourselves in our customer service and teamwork!
Personal requirements:
- Presentable.
- Excellent communication skills, English as your first language.
- Confident working individually.
- Positive, cheerful personality and attitude.
- Confident and able to deal with people from all walks of life with respect and courtesy.
- A friendly and helpful manner, making customers feel confident and informed.
- Willing to learn new things.
- Initiative in getting things done; A team player.
- Attention to detail and the ability to carry out duties correctly.
- Full UK Driving Licence.
- Knowledge of vehicles.
- Flexible within the job role.
- Exceptional timekeeping.
- Sense of humour is a must.
Responsibilities:
· Your main duties would come under the umbrella of vehicle valet, driver and pre and post rental vehicle checks.
· Dealing with customers in a calm, efficient and cheerful manner as well as providing general assistance to the rest of the team. You will be required to be energetic, flexible and provide efficient and professional support to the managers and the team.
· We pride ourselves in our customer service and teamwork!
· Cheerfulness whilst multi-tasking is an essential skill! Must be able to deal with a fast-paced environment, and handle pressure well.
· Perfect for anyone with an interest in the vehicle industry
· We will also consider graduates/students looking for work, timeline dependant.
45 - 54 hours per week, alternate Saturdays.
Mon-Fri 7.30am – 5.30pm
Saturdays 8am – 5pm (twice a month)
Salary is negotiable and competitive depending on experience and qualifications.
Paid bank holidays off.
Job Types: Full-time, Permanent
Salary: From £26,500.00 per year
Benefits:
- Company events
- Company pension
- Employee discount
- On-site parking
Schedule:
- 10 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Yearly bonus
COVID-19 considerations:
All employees need to be double vaccinated.
All vehicles are fully sanitized and screens separate customers from employees in reception.
Licence/Certification:
- Driving license (required)
Work Location: In person