Job description
A great new opportunity to join our friendly Fleet Service team at our London Shepherds Bush branch, you will be responsible for washing and valeting our cars inside and out to an exceptionally high standard. You will also be driving and collecting a range of our cars to customers and other branches. Delivering exceptional customer service is an integral part of this role as you are the first and last point of contact with our customers. We welcome applications from all different fields including, service personnel, ex-service, and ex-army.
What we Offer:
- A yearly salary of £24,960.00 (plus the opportunity to earn an additional £4200 per year in bonus)
- Employee terms for SIXT car hire
- 22 days annual leave + bank holidays
- In service Life Assurance
- Paid training sessions & further development opportunities
- Staff rental scheme for friends and family
- Full uniform provided
- Employee discounts on fitness and wellbeing, travel and hotels, technology, clothing etc.
- A great team environment with regular team events and much more
What You will do:
- You are responsible for the preparation, cleaning, valeting and ensuring vehicles are to a high standard
- Ensuring vehicles are delivered and collected between branches in a timely manner
- Inspect vehicles for damage when they are collected or returned, report any damage, defects whilst delivering exceptional customer service
- Agree any damage done by customers and ensure they sign the correct documents and notify the Branch Manager
- Actively always providing a high level of customer service
- Complete all necessary handover paperwork with the customer
- Refueling of the vehicles when required
About You:
- Working in a fast-paced environment, you can work well under pressure both independently and within a team.
- Willingness to work on a shift rota /shift basis to cover branch opening hours.
- You have held a valid full clean driving license for a minimum of 12months.
- Prior experience within a driving role would be an advantage but not essential.
Additional Information
About the department:
As a mobility service provider, our Branches & Operations division is the point of contact with our customers: whether by phone, app or directly in our SIXT branches. This means: premium service directly to the customer, advice and sales in exchange and responsibility for the rental process of our premium fleet. As part of a team, it is easier to explain our products, find the best solution for the customer and manage the day-to-day business.
About us:
We are a leading global mobility service provider with sales of €3.07 billion and around 7,500 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 270,894 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!