Job description
- Administers and conducts written and oral examinations, vision screening, road tests for Class 1 through 7, and endorsements (e.g., air brake, school bus, heavy trailer, motorcycle).
- Evaluates test results and counsels applicants on areas for improvement.
- Conducts visual inspections of vehicles used for testing for signs of safety issues.
- Observes applicants for signs and symptoms that may indicate a medical examination is required before a licence is issued.
- Creates routes for road testing in various locations.
- Responds to customer concerns regarding examinations and interviews.
- Provides input into ministerial inquiries.
- Conducts investigations and interviews in connection with various programs (e.g., Driver Improvement Program, Graduated Driver’s Licence, Fraud ID), makes recommendations, and prepares reports.
- Creates customized Driver Ability Assessments (DAAs) for individuals based on their reported medical conditions. The customized DAA exposes the applicant to driving activities that are not standard road-testing criteria and allows the relevant criteria to be evaluated. Prepares reports based on DAA results.
- Delivers traffic safety presentations to large groups (e.g., Traffic Safety Education, Safety Talks in high school driver education classes).
- Answers routine inquiries and provides information to issuers, the public, and employees relating to driving inquiries, rules of the road, and interpretations.
- Answers public inquiries regarding driver licensing and driver examinations, either verbally or in writing.
- Collaborates with external partners and organizations on various programs for driver examination services.
- Answers inquiries from the public, enforcement agencies, legal professionals, court officials, and other outside agencies regarding driver licensing and Class 1–4 driver training programs or instruction.
- Manages fleet vehicles for location.
- Advises on the space, supply, and equipment requirements of the examination center.
- Recommends whether satellite locations adequately meet business and customer needs.
- Supports a culture of leadership and accountability to effectively meet the key accountabilities within the scope of the role.
- Displays leadership by committing to a culture of continuous learning/development of self and supports others by actively sharing knowledge, providing guidance, mentoring, training, and supporting developmental opportunities.
- Demonstrates that the Health, Safety and Emergency Management Policy is applied in area of responsibility for self and others.
- Actively applies knowledge to support transformation and strategic initiatives of the corporation, while participating and advocating change and applying a growth mindset.
- Proficient knowledge of driver licence classifications.
- Proficient knowledge of the skills and abilities required of drivers to qualify for each class and endorsement of drivers’ licences.
- Proficient knowledge of written and oral examinations; sign, vision, and road tests; and endorsements for all classes of drivers’ licences.
- Proficient knowledge of driver examinations policies and procedures.
- Proficient skill in interviewing, investigating, counseling, and report writing.
- Proficient skill in identifying applicants’ signs and symptoms that may require medical assessment for driver licensing purposes.
- Fundamental knowledge of driver education and driver control and improvement programs.
- Fundamental knowledge of vehicle classifications, Auto Fund automated systems, and rating and issuing systems, procedures, documents, and forms.
- Fundamental knowledge of Microsoft Office products (e.g., Word and Excel), smart phone technology, and other technical devices used in the role.
- Two-year diploma from an accredited post-secondary education institution in a relevant field of study, such as Business, or defined equivalency.
- Certified Driver Examiner Designation from AAMVA (American Association of Motor Vehicle Administrators).
- Possession of a valid Class 4 driver’s licence.
- Satisfactory driving record from Canada or the United States of America.
- Five years of Class 5 driving experience in Canada or the United States of America with at least two years of post-Graduated Driver's Licensing (GDL) program driving experience.
- Applicant is required to obtain licences for all classes and endorsements.
- 1 – 2 years’ experience in driver examination and/or driver instruction and customer service.
- Accountability - Goes Beyond Basic Expectations to Implement Customer/Partner Focused Solutions
- Business Acumen - Applies Business Fundamentals and Thinks in Future-Oriented Terms
- Change Agility - Is Nimble; Shifts Gears Quickly and Comfortably
- Leadership - Leads Self and Others
About Saskatchewan Government Insurance
CEO: Andrew Cartmell
Revenue: $2 to $5 billion (USD)
Size: 1001 to 5000 Employees
Type: Government
Website: www.sgi.sk.ca
Year Founded: 1945