Job description
Driver Coordinator - Belfast Castlereagh
Working Hours: Average of 44 per week, Monday to Friday between 8am - 6pm and alternate Saturdays between 8am - 4pm
A day in the life of a Driver Co-ordinator
As an experienced Driver Co-ordinator for LKQ Euro Car Parts you are responsible for providing an efficient and effective delivery proposition along with, recruiting, coaching and developing a team of drivers. You are tasked with being responsible for ensuring all customer deliveries are processed, dispatched and meet the customer service level agreements(SLA)in place for each account. You will have the ability to influence and promote Health and Safety, best practice and be an ambassador of branch operational standards that link directly to our company values. You will be a member of the management team reporting into the Operations Manager.
Why work for LKQ Euro Car Parts?
We are a people first organisation – for our colleagues, the customer is at the heart of everything we do, and in turn we put our colleagues at the forefront of our business. As with many of our roles, we are happy to talk about flexible working options, we are committed to supporting a healthy work-life balance. We’re looking for people who love what they do, are passionate about delivering only the very best and make it their business to excel, whatever their role. We strive to support all our employees through their individual career paths and thrive within our business.
Key Responsibilities:
- Manage the efficient route planning of the delivery vehicles and ensure that stock is moved efficiently and safely
- Build relationships with internal customers to determine their requirements, manage expectations and achieve our service level agreements
- Live and breathe excellent customer service and support and coach our Drivers to do the same
- Ensure all business Health and Safety measures are followed and report on all accidents and near misses
- Motivate, lead and develop the team to excel in their current role and understand and support their aspirations
- Improve returns, credits and warranty processes thereby enhancing the customer experience
- Control and monitor costs, such as driver overtime, absence etc.
Skills and Experience:
- Experience working in a similar role
- Ability to lead, motivate and supervise a team of Drivers
- Strong attention to detail
- Ability to thrive in a high pressure and fast-paced environment
- Desire to work for a company where you can thrive, and which encourages those around you to thrive
- Current valid Driving Licence
How we reward:
- Career progression
- Holiday discounts with cashback
- Up to 40% discount for tickets to major family attractions and cinemas
- Up to 20% discount for various high street retailers
- Plus amazing deals and discounts for 3,000 gyms in the UK
- Staff Discount
- Pension
- Generous annual leave
LKQ Euro Car Parts sits at the heart of the automotive aftermarket, supplying an unrivalled range of vehicle parts to over 18,000 customers through a world-class logistics operation in the UK and Ireland. But we’re so much more than just a parts supplier – we lead the market through innovative digital and service offerings, supporting our customers every step of the way as they prepare for the future. If you want to start your career with LKQ Euro Car Parts apply now.