Doorman/Woman London
Job description
“The world is yours with Meliá” Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world? ?? Doorman/Woman Mission: The Doorman/Woman as a key position as it is one of the first person to welcome our guests to the hotel. He has to ensure that all guests receive a warm welcome by cordially greeting them and also by offering extra services such as escorting to the lobby, finding a taxi What will you be doing? To ensure that the privacy of the guests and the confidentiality of the information is respected. To handle guest luggage and belongings carefully, to store them safely, avoiding damage or lost. To be aware of the hotel rooms and outlet timings and promote the internal activities and events. To provide a personal service to all the guests, fully aware and following the hotel standards and procedures. To ensure that all guests / visitors receive a fond farewell, cordially greeting them, opening the hotel doors and helping them into their vehicles, as well as bidding them farewell. To relay accurate directions to guests/visitors on inquiries regarding destinations within the local area. To assist in securing taxis/transportation for guests/visitors. To monitor and direct traffic activity of taxis, limousines, buses and other vehicles, ensuring a smooth and efficient flow. Our successful candidate will: Love interacting with people. Understand the impact of their job on the overall guest experience, safety, and security of the hotel operation. Be a team player. Be flexible and willing to work shifts - 4 on and 4 off shift patterns (I understand that this is not an exhaustive description of my duties & this document is constantly changing & being updated) Because belonging to the great Meliá family is being VIP You will enjoy My MeliáRewards which is the exclusive loyalty program for our employees with exclusive benefits and advantages. In addition, enjoy the My MeliáBenefits program: with flexible remuneration, exclusive discounts on a variety of products and services, active and healthy lifestyles, and charitable initiatives. Be as proud to belong to Meliá as we are of you ? Our Benefits Package Includes: Competitive Salary Holidays: 28 days’ holiday including 8 public holidays Contributory pension scheme and Life Assurance Discounted dental and health cover with HSF Travel & Food discounts: excellent employee special rates in Melia Hotels worldwide for our team members, their friends & families while travelling and staying in our hotels including F&B discount (subject to individual outlets) Personal Development: programs designed to support your career right from the start, with unlimited access to online learning platform Career growth: fantastic opportunity to progress and access to a network of over 350 hotels across the world (subject to local right to work rules) High street discounts: with Perks at Work The successful candidate must already have eligibility to work in the UK At Meliá we are all VIP ? Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want. Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age, or any other basis protected under federal, state, or local laws. We believe that diversity and inclusion among our teammates are critical to our success as a global company. If you want to be “Very Inspiring People”, follow us on: INSTAGRAM – TWITTER – LINKEDIN – INDEED – GLASSDOOR INDFOH
