Donor Care Assistant Aberdeen, Scotland
The ARCHIE Foundation
Full Time
Aberdeen, Scotland
10 - 12 GBP HOURLY Today
Job description
DONOR CARE ASSISTANT DUTIES
Dealing with incoming calls
- Record all calls on incoming call recording sheet, caller name, contact no., person call is for, action required
- Fundraising Inquiry – Raisers Edge (RE) database details checked with caller, record call on RE
- Transferring fundraising calls to Fundraising Team with details of enquiry
- Transfer all other calls with details of caller, reason for call.
Fundraiser Registrations
- Register & set actions
- Individual entry
- Batch entry
- Thank you for registering emails
- How to make your donation emails
- Merchandise despatching using online booking system
Gift in Kind
- Register Gifts on RE
- Photograph donated gifts
- Investigate value of gifts
Gift Aid
- Record Gift Aid Declarations in RE
- Gather Gift Aid documentation for monthly Gift Aid Claims to HMRC
- Follow up with Donor’s (GDPR compliance allowing) who do not have a Gift Aid declaration in place
Banking
- Completing Donor Cover sheet for cash & cheque donations
- Counting cash & completing Cash counting sheet
- Completing Donation Recording sheet
Recording donations on Raisers Edge fundraising database & Xero accounts package
- Monthly standing orders/regular givers
- Direct payments through bank account
- CAF cheques
- Charity Giving bank payments
Thanking
- Handwritten thank you cards for cash/cheques donations
- Handwritten thank you cards after events for Online fundraising pages
- Thank You certificates for schools, groups, businesses & children
Job Types: Part-time, Fixed term contract
Contract length: 6 months
Part-time hours: 20 per week
Salary: £10.00-£12.00 per hour
Benefits:
- Company pension
- Flexitime
- Life insurance
- On-site parking
- Work from home
Schedule:
- Flexitime
- Monday to Friday
Ability to commute/relocate:
- Aberdeen: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: One location
Application deadline: 22/02/2023
Expected start date: 06/03/2023
