Document Management Assistant Nottingham, England
Job description
About The Role
Document Management Assistant
Contract type: Permanent
Hours: Full-time, 35 hours
Location: Head Office, Nottingham (onsite full-time, 8am-4pm)
Here at the Nottingham we have an exciting opportunity to join our estates and facilities team as Document Management Assistant. Working in a direct team of 3 within a wider Estates and Facilities team, this is the perfect opportunity for someone who is eager to develop, learn and work alongside a genuinely supportive team.
This role is instrumental in ensuring an effective distribution and management of documents within the society alongside our external customers such as Royal Mail and other couriers. You will be working in a small team to allocate scans and documents to the correct departments which helps support our customers with their applications for our products and services.
You will be handling incoming and outgoing mail, packages, and deliveries, as well as maintaining accurate postal records. This role also includes being the face of the society with visitors and facilities contractors, ensuring they are greeted and given correct access when arriving at our Head Office.
Here’s a taste of what you’ll be doing as a Document Management Assistant at The Nottingham –
- Efficiently and accurately scan in documents so that users of the system can access and read relevant documents
- Index all documents accurately to ensure they are recorded in the correct area of the system and retrievable by all users
- Allocate and distribute post to relevant teams and departments
- Manage effective relationships with internal and external customers; delivering exceptional customer service at all times
- Support with reception duties by greeting and supporting visitors and contractors on site signposting them and dealing with and queries
What we’re looking for –
- Good interpersonal skills and the ability to work effectively with colleagues from all levels and areas of the organisation
- Excellent time management with the ability to work efficiently without compromising quality or accuracy
- Ability to be discreet with confidential information
- Strong ability to build relationships
- Flexible, professional attitude
What we offer -
- A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, Medicash healthcare scheme, 25 days annual leave plus bank holidays and enhanced family leave
- Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations
- Flexible and hybrid working to encourage a work life balance, we want you to be at your best inside and outside of work
- A friendly and inclusive culture where teams genuinely strive to do the right thing by their colleagues and our customers
- A strong sustainability agenda – we’re continually finding new ways to be kinder to the environment by reducing our carbon footprint
- We’re passionate about giving back to the communities in which we serve as well as supporting local charities as part of the Samuel Fox Foundation. One of the many ways you can get involved is to use the 2 days per year paid leave to volunteer for causes or charities that are important to you
- Your health and wellbeing is our priority, we encourage this through a suite of support resources, including a team of trained mental health first aiders
About Us
Although our history spans 170 years, our purpose of helping our members save, plan for and protect their financial futures is enduring. This means supporting them through all of life’s key milestones. From providing a safe place for their savings, help and support finding and funding their home, insuring their assets and planning for their families and their future.
