Job description
Job description
Full Job Description
- The UPS Store, the nation’s leading franchisor of business and postal services, has an excellent opportunity for a sales and service associate in a fast-paced environment. Must be well-organized and professional. We offer a competitive wage, supportive management, and a fun work environment.
- Launch your career with the industry leader in the shipping and communications business. If you have the ability to engage customers and sell products and services, you can have a rewarding career with an industry leader. Computer, printing, customer service and sales skills a plus.
- Successful candidates are dependable, punctual, and communicates clearly with the store manager, fellow associates, and customers.
- We offer a competitive wage, supportive management, and a fun work environment.
SUMMARY:
- Provide customers with efficient and effective service to exceed expectations while promoting products and services to meet their needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Become a notary public within 90 days of employment and provide notary public service for all customers.
- Greet customers in a friendly manner; determine customer needs, and how to exceed their expectations.
- Deliver exceptional customer service through customer engagement and quality product delivery.
- Be knowledgeable of products and services offered and properly promote them to customers.
- Identify customer needs and offer additional services which could benefit them.
- Receive, sort and place mail in mailboxes accurately.
- Record all sales transactions completely and accurately in Point of Sale system.
- Pack contents for shipping using established procedures and products.
- Receive and prepare documents for printing.
- Operate all other software packages.
- Receive and process packages for shipping, including lifting and weighing packages, accessing shipment manifesting software, and generating labels. May require retrieving packages from customer's vehicle when requested.
- Process and document damaged shipments, late and lost package claims.
- Assist in merchandising the store, including: stocking shelves with product, ensuring clean and orderly appearance of product, informing appropriate personnel of inventory levels for re-ordering supplies.
- Perform end of day duties: reconciliation of cash, checks, money orders, credit cards, and all other transactions accurately and in accordance with company policy and procedure.
- Operate copiers, fax machines, binding equipment and all other office machines in a safe, efficient and productive manner. Help customers operate office machines located in retail area.
- General housekeeping duties.
- Other duties as assigned by management and ownership.
Pay: From $17.00 per hour with regular quarterly raises for being reliable and being able to perform the job adequately.
Job Type: Full-time
Pay: From $17.26 per hour
Benefits:
- 401(k) matching
- Paid time off
Shift:
- 10 hour shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekend availability
COVID-19 considerations:
The UPS Store follows all local COVID guidelines and requirements.
Ability to commute/relocate:
- Englewood, CO 80113: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Why are you interested in working at The UPS Store?
Work Location: In person