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Job description

Are you interested in working for an award-winning business that are proud to be the dairy and morning goods supplier of choice to fourteen Local Authorities, many of which they have served for several years?

The nightshift is responsible for receiving inbound, stock rotations, picking, loading of all 40 x 3.5 tonne refrigerated vehicles, managing drivers checking in procedures and ensuring that all routes leave the yard on time and deliveries are made to customers on time and in full first time.

The Distribution Nightshift Manager will oversee the entire operation to ensure 100% service levels and compliance are met. Ensure KPI metrics are achieved, reported and analysed to make continuous improvements.

Key Areas of Responsibility, Activities & Tasks Involved

Headline Area

Line-management of 50+ team members (drivers, pickers, loaders and yard staff) incl dealing with HR issues, absence management, investigations and disciplinaries

Company and legal compliance management

H&S and welfare management of all staff and site

Quality & Food Safety standards met

Operational and manpower budget controls to ensure met

Service delivery KPIS, Customers contract SLAs and 100% deliveries met

Manpower planning and contingency planning to ensure all deliveries are met on time and in full

Inbound stock deliveries (mainly bread), received and recorded correctly

Stock managed, rotated and recorded correctly

Stock picked accurately for customer orders to ensure no shortages

Vans pre-loaded with orders prior to drivers arriving to site

Outbound deliveries coordinated effectively to ensure routes leave on plan

Drivers' check-in procedures managed effectively

Cleaning schedule delivered to company standards

Waste recorded and investigated

Stock discrepancies reported and investigated

Manage team of drivers to ensure DOTIF adherence

Driver performance and customer complaints managed

Vehicle management in conjunction with Fleet Controller

Vehicle and driver compliance

Company systems used correctly

Legal requirements adhered to with regards to transport legislation and any offenses are communicated to drivers and action taken if appropriate.

Company documentation completed and stored to company standard and audit purposes

Escalate issues in a timely manner to relevant senior staff

Continuous improvement of operational effectiveness with strategic guidance from SMT

Leadership & Development of Direct Reports

Recruit effectively in partnership with HR and induct/onboard accordingly

Manage people resource levels to meet business needs

Manage team member’s T & A (Time & Attendance) on relevant software in line with payroll cut offs

Coach, feedback & continuously develop self and team members ensuring they have the skills, knowledge & tools to perform

Performance Management of team including up to date Job Descriptions, one to ones/feedback, clear objectives set, KPI results measured, activities monitored, quality checks of work

Engage & motivate team to deliver growth & improvements

Manage own & team behaviours in line with our aspirational culture, vision & values

Take ownership of all general team health, safety, wellbeing, and compliance matters, seeking support from relevant areas wherever needed, escalate as appropriate

Communicate business goals and messages & locally manage any change

Ensure good process management is in place within team and all Standard Operating Procedures (SOP’s) are kept up to date

Other General Responsibilities

• Ensure safe keeping of all people and company property, adhere to all Health & Safety procedures and raise any risks to HSEQ Team
• Respect our workplace environment and the environment around us
• Ensure all data is handled safely to meet GDPR and Data Protection requirements at all times
• Promote our brands, products & services at all opportunities
• Behave in line with our company values, behaviors, policies & procedures
• Develop relevant knowledge & skills through personal development & coaching
• Engage in all communication & keep up to date with business change & communication
• Support the company in any other reasonable capacity, willing to work flexibly if business needs
• Support the creation and upkeep of any processes/Standard Operating Procedures (SOP’s)
• Devote all working time to business activity only
• Work together with any relevant key stakeholders, liaise with relevant business areas to agree interdependencies, share knowledge and best practiceing professional and personal skill sets.

Key attributes we are looking for: Positivity, enthusiasm and a strong personality. This role is paramount to the smooth operation in distributing milk, other dairy and bakery items to schools, public sectors and various other establishments throughout the country whilst running a 24/7 operation.

Overall, Purpose of Role:

To manage, monitor and audit day to day activities, ensuring KPI metrics are met, achieved and reported on for the business’s distribution operation. Ensuring that all decisions, tasks and ideas put the customer at the heart of everything.

Key Areas of Responsibility, Activities & Tasks Involved

· Headline Area

· Manage all distribution team members accordingly in line with the business’s strategic plans with a view to continuously improve and develop the teams skills.

· Monitor and adhere to company and legal compliance, utilizing relevant team members to assist.

· Assist in strict adherence to the operational budget while maintaining increased levels of service to all customers.

· Manage product, deliveries, quality and service within the distribution operation and site.

· Create and implement contingency plans and process for direct reports while offering training for operational understanding

· Continuously improve operational effectiveness with strategic guidance from SMT

· Accountability for the health, welfare and safety of all reporting team members

· Manage resource levels and skillset within the distribution operation

· Ensure all deliveries are completed within SLA and to all customers standards

· Manage all inbound and outbound deliveries

· Manage overall cleanliness and waste management of the site

· Monitor and report all stock discrepancies

· Manage team of drivers to ensure DOTIF adherence

· Ensure vehicle and driver compliance is met

· Escalate issues in a timely manner to relevant senior staff

· Manage the allocation of work and duties, planning, motivating and coaching, absence & return to work interviews

· Ensure all company systems are used correctly in accordance with instructions of use.

• Ensuring that all legal requirements are adhered to with regards to transport legislation and that any offenses are communicated to drivers and action taken if appropriate.

· Ensure all documentation is completed and stored to company standard

· Leadership & Development of Direct Reports (List job titles of people this line manager is responsible for)

· Recruit effectively in partnership with HR and induct/onboard accordingly

· Manage people resource levels to meet business needs

· Manage team member’s T & A (Time & Attendance) on relevant software in line with payroll cut offs

· Coach, feedback & continuously develop self and team members ensuring they have the skills, knowledge & tools to perform

· Performance Management of team including up to date Job Descriptions, one to ones/feedback, clear objectives set, results measured, activities monitored, quality checks of work

· Engage & motivate team to deliver growth & improvements

· Manage own & team behaviours in line with our aspirational culture, vision & values

· Take ownership of all general team health, safety, wellbeing, and compliance matters, seeking support from relevant areas wherever needed, escalate as appropriate

· Communicate business goals and messages & locally manage any change

· Ensure good process management is in place within team and all Standard Operating Procedures (SOP’s) are kept up to date

Leadership & Development of Direct Reports

1. Recruit effectively in partnership with HR and induct/onboard accordingly

2. Manage people resource levels to meet business needs

3. Manage team member’s T & A (Time & Attendance) on relevant software in line with payroll cut offs

4. Coach, feedback & continuously develop self and team members ensuring they have the skills, knowledge & tools to perform

5. Performance Management of team including up to date Job Descriptions, one to ones/feedback, clear objectives set, KPI results measured, activities monitored, quality checks of work

6. Engage & motivate team to deliver growth & improvements

7. Manage own & team behaviours in line with our aspirational culture, vision & values

8. Take ownership of all general team health, safety, wellbeing, and compliance matters, seeking support from relevant areas wherever needed, escalate as appropriate

9. Communicate business goals and messages & locally manage any change

· Ensure good process management is in place within team and all Standard Operating Procedures (SOP’s) are kept up to date

Other General Responsibilities

· Ensure safe keeping of all people and company property, adhere to all Health & Safety procedures and raise any risks to HSEQ Team

· Respect our workplace environment and the environment around us

· Ensure all data is handled safely to meet GDPR and Data Protection requirements at all times

· Promote our brands, products & services at all opportunities

· Behave in line with our company values, behaviors, policies & procedures

· Develop relevant knowledge & skills through personal development & coaching

· Engage in all communication & keep up to date with business change & communication

· Support the company in any other reasonable capacity, willing to work flexibly if business needs

· Support the creation and upkeep of any processes/Standard Operating Procedures (SOP’s)

· Devote all working time to business activity only

· Work together with any relevant key stakeholders, liaise with relevant business areas to agree interdependencies, share knowledge and best practice

Person Specification

Skills & Experience Required

Essential

Desirable

Warehouse

Y

Transport

Y

Managerial/Supervisory

Y

FMCG

Y

Excellent IT skills, including office, video conferencing and mobile tech.

Y

Knowledge

Essential

Desirable

Legal compliance

Y

Telematics / routing systems

Y

Education

Essential

Desirable

Secondary education

Y

CPC Certificate for Manager

Y

Food Safety Level 2

Y

H & S Certification

Y

Personal Qualities/Other

Essential

Desirable

Attention to detail

Y

Self-motivated / initiative

Y

Organized

Y

Good Communicator

Y

Flexible

Y

Job Types: Full-time, Permanent

Salary: From £30,000.00 per year

Benefits:

• Additional leave
• Company events
• Company pension
• Discounted or free food
• Employee discount
• Employee mentoring programme
• Free parking
• On-site parking
• Referral programme
• Wellness programme

Schedule:

• Weekend availability

Work Location: In person

Reference ID: DistributionM3