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Bold. British. Creative. That’s BBC Studios.

We’re a powerhouse of bold, British creativity, building the BBC’s brands, audiences and reputation across the world. We’re passionate about content. We invest in it and we create it. Our creative playground includes super brands such as; Top Gear; Bluey; Doctor Who; Dancing with the Stars; The Planet Franchises; BBC Earth; EastEnders, Hey Duggee and Bluey.

This role provides leadership and strategic direction for the operational growth of the Digital Consumer Engagement (DCE) team. They and their team drive transformational programmes that deliver maximum value, quality and efficiencies, identifying how the changes impact on the business and ensure sufficient engagement to change ways of working to realise the transformation needed to achieve the D2C ambition.

This role sits on the DCE leadership team and plays a big part in shaping a positive culture that supports the BBC’s digital aims.

• Provide clear leadership and vision, defining success criteria for how to seamlessly operate and deliver operations across the DCE team and Brands & Licensing division.

• Responsible for the lifecycle of content delivery and shaping how this adapts as we prepare ourselves for significant growth in Social Video and wider D2C initiatives.
• Supports SVP, Digital Consumer engagement with Social Video, leading the operational implementation to ensure there is a compelling vision delivered across the business and engages a range of stakeholders to understand change impacts and business readiness to adopt planned changes and realise benefits.
• Sponsor and steer a large programme of technology infrastructure work to ensure growth in all content platforms (inc. Social platforms) is underpinned by correct systems in place
• Lead Social Video operational planning, implementation of change activities and resolve escalated issues. Plans may include change management, engagement, communications and benefits plans, benefits profiles and training plans.
• Implement effective methods of managing prioritisation, scope, dependencies, risks and issues – this would include defining, developing and delivering these methods with PM software support.

• Collaborate with internal and external teams, including BBC Studios Global Operations, Finance and Legal to optimise delivery and constantly review our agile processes to drive clarity on how each discipline contributes to delivery.
• Liaise internationally to develop common business strategies, move towards shared services and ensure compatibility.

• Provide visibility of progress in formal reports, in meetings and presentations and in ad hoc written communications.

• Track record of successful project delivery including large, complicated programmes, with experience in building successful teams, line managing and developing individuals
• Experience of developing and implementing a digital operational end-to-end strategy
• Accomplished in facilitating constructive discussion and debate amongst the management team to ensure progress towards objectives and goals. With empathy and informed understanding, your interpersonal and influencing skills encourage collaboration in and around your team.
• Can thrive under pressure and deal with conflict
• Expert knowledge of agile and lean approaches including its products, techniques and appropriate methodologies (e.g. Kanban, SCRUM, Lean), which may be supported by a recognised project management qualification (e.g. PRINCE2, APMQ, MSP, Scrum Master).
• Do you have knowledge of the global digital landscape with a keen focus on social AVOD?
• Experience in stakeholder management on complex/sensitive programmes and at senior levels.
• Experience facilitating and monitoring change; able to deal with complexity and ambiguity in a pressured environment; and can adapt to changes in business focus.

The BBC is committed to building a culturally diverse workforce and therefore strongly encourages applications from under represented groups. We are committed to equality of opportunity and welcome applications from individuals, regardless of their background. We strive to be the best British content company in the world, attracting the best creative talents in the business, so that we can bring premium quality award-winning programmes, content and brands to the viewer no matter where they are.

The BBC Group has set out the first in a new series of bold steps to transform our programming and better represent the public we serve. We have the biggest financial investment to on-air inclusion in the industry, together with our existing commissioning budget, we are committed to throwing open our doors more widely than ever to diverse stories and diverse storytellers. Together with a diverse workforce we will accelerate the pace of change in increasing diversity and inclusion both on and off air

To find out more about Diversity and Inclusion at the BBC, please visit our website.

Band: F
Contract Type: Mat cover - 12 months
Location: London TVC

Working Pattern: Hybrid Working (Home-based plus two/three days a week in the office)

We are really proud to share that we are a Level 2 Disability Confident Employer and so if you require any reasonable adjustments in order to apply please do contact us at [email protected] with the job reference in the subject. We advertise all our roles on Evenbreak, the specialist job board for disabled candidates

• Flexible/agile working - opportunities across the business. We’re happy to discuss a formal flexible working pattern. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at the offer stage.
• Excellent career progression – the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.
• Unrivalled training and development opportunities – our in-house Academy hosts a wide range of internal and external courses and certifications.
• Benefits - We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (plus an additional day which is a Corporation Day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more.