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JOB DESCRIPTION
Your Role

The Data and Analytics (D&A) team focuses enterprise-wide to partner with business stakeholders to apply the power of data & analytics to deliver new insights and data-driven solutions to accelerate business outcomes. The Director, Data Management will report to the Sr Director, Data Services and Solutions (DSS). In this role you will deliver trusted data to the organization in line with ongoing evolution in company strategy; insuring stability, quality and meeting the needs to power the organization.

The Director, Data Management is a critical part of Blue Shield’s data-driven transformation and journey of reshaping the world of healthcare. The D&A team focuses enterprise-wide to partner with business stakeholders to apply the power of data & analytics to deliver new insights and data-driven solutions to accelerate business outcomes.

Data is the backbone of Blue Shield CA and is integral to all parts of its business ranging from provider networks to member experiences to pricing. This role will enable the use of data to have better strategic decision-making by understanding and addressing the data and analytics needs of stakeholders. The leader in this role is expected to reduce operational friction through standardized, repeatable processes and common approaches to data and analytics issues, to ensure transparency through coordination of efforts to manage risks for data and analytics use at the enterprise level to centralize management of data and analytics at the enterprise level. This role will help develop company-wide policies and procedures that ensure enterprise data assets and associated analytics meet certain criteria within and across the company’s systems. This will enhance data and analytics accuracy, increase data timeliness, and improve protection of sensitive data.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building, and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Work

In this role, you will:

• Drives the standardization of data modeling and ensures the value of good data modeling and data management practice are understood
• Design data governance frameworks and practices to ensure standardization, ontology and modeling requirements are met
• Identifying optimal approaches for resolving data and analytics quality or consistency issues to achieve targets. Actively correcting data and analytics quality flaws that cannot be addressed fully by automated means
• Create, maintain, and promote enterprise data taxonomy
• Develop data policies for data access, data compliance, data retention, and data lifecycle management
• Educate data stewards and consumers on how to adopt data policies
• Define and drive adoption & utilization of our data classification taxonomy for Data Compliance, Data Privacy, Data Hygiene, and Data Quality use cases
• Develop and guide implementation of automated rules associated with each data classification
• Operationalize data governance processes in partnership with data stewards across the company
• Develop our Meta Data Management strategy, ensuring quality of critical data elements & identifying opportunities to increase business value through data
• Responsible for creating workforce and staffing plans for sub-function to ensure availability of human capital necessary to accomplish departmental business result
• Interprets Blue Shield of California strategy to establish key elements of tactical and operational plans with measurable contribution towards the achievement of function result
• Develops new products, processes, standards, or operational plans in support of the function strategy.

QUALIFICATIONS
Your Knowledge and Experience

• Requires broad management knowledge to lead project teams in one department/function or large centralized function
• Experience leading a team of data lifecycle partners who work day-to-day with data owners, data stewards, and business leaders to ensure data is connected, clean, and sufficiently complete to enable business decisions, drive business growth, optimize costs, and reduce risk exposure
• Requires business acumen, strategic thinking, financial analytical skills and decision-making skills
• Desired in-depth knowledge of Blue Shield of California’s mission, vision and strategy and healthcare industry environment
• Typically, requires a college degree or equivalent experience and minimum 10 years prior relevant experience, including 6 years of management experience
• Experience designing, deploying, and managing Data Governance programs, Data Management capabilities like MDM, Reference Data, Data Lineage, Catalog and Quality
• Experience in building, managing, and leading high-performing, diverse, collaborative, and geographically distributed data engineering teams
• Experience with data migrations and proven ability to build new capabilities, drive organizational impact and act as change agent
  

Pay Range:

The pay range for this role is: $ 167200.00 to $ 250800.00 for California.

Note:

Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.

ABOUT THE TEAM
Blue Shield of California’s mission is to ensure all Californians have access to high-quality health care at a sustainably affordable price. We are transforming health care in a way that truly serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.

To fulfill our mission, we must ensure a diverse, equitable, and inclusive environment where all employees can be their authentic selves and fully contribute to meet the needs of the multifaceted communities we serve. Our comprehensive approach to diversity, equity, and inclusion combines a focus on our people, processes, and systems with a deep commitment to promoting social justice and health equity through our products, business practices, and presence as a corporate citizen.

Blue Shield has received awards and recognition for being a certified Great Place to Work, best place to work for LGBTQ equality, leading disability employer, one of the best companies for women to advance, Bay Area’s top companies in volunteering & giving, and one of the world’s most ethical companies. Here at Blue Shield of California, we are striving to make a positive change across our industry and the communities we live in – join us!

Our Values:

• Honest . We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.
• Human . We strive to be our authentic selves, listening and communicating effectively, and showing empathy towards others by walking in their shoes.
• Courageous . We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.

Our Workplace Model:

Blue Shield of California is dedicated to making work-life balance a reality. Whether you prefer to work in an office or from home, we understand flexibility is more important than ever. That’s why Blue Shield is a hybrid company, offering you the opportunity to decide where you can do your best and most meaningful work.

Two ways of working: Hybrid (our default) and office

• Hybrid – In a business unit approved office a few times per year to 3 days per week, on average

• Office – In a business unit approved office 4+ days a week, on average. If the role you’re applying for is deemed an “Essential Role,” the company has determined that the role can only be performed in a Blue Shield office or in the field and would require your to meet the office worker classification.

Physical Requirements:

Office Environment - roles involving part to full time schedule in Office Environment. Due to the current public health emergency in California, Blue Shield employees are almost all working remotely. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.

Equal Employment Opportunity:

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.

COVID-19 Vaccination Policy:

From the earliest days of the pandemic, Blue Shield of California has been unyielding in our commitment to putting the health and safety of our people, our members and our communities first. As a health care company, Blue Shield requires all employees to be up to date with COVID-19 vaccination prior to start date as a condition of employment. Blue Shield will consider requests for medical or religious accommodation to this vaccination requirement prior to your start date.

The definition of "up to date with your COVID-19 vaccine" is when you have received all doses in the primary series and one booster when eligible. If you are unable to be up to date with your COVID-19 vaccine by your start date, your start date will need to be postponed and you will have 30 days to remedy. If you cannot fulfill the requirement nor obtain accommodation within 30 days, your offer will be rescinded.