director communications coordinator Irving, TX
Job description
Who We Are
Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eight consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
What We Do
Join First American as our next Director of Communications and help tell the story of how First American builds and delivers innovative solutions providing exceptional experiences to employees and customers. We need your writing expertise and flair to execute an impactful internal and external communications strategy. This role will also lead employee engagement activities to build upon our employee-centric workplace culture while providing guidance and counsel to senior leaders on all aspects of internal and external communications. The ideal candidate will also drive First American’s efforts in supporting our workplace communities.
- Develop and implement a comprehensive business unit communications strategy that aligns with our company’s business objectives to
- Engage as an active member with corporate marketing partners to bring employee experience into processes,
- Develop and execute all internal communications efforts including company communications, executive communications, and internal
- Develop, execute and deploy all external communications
- Develop and maintain effective channels of communication including email, executive blog, and social media
- Develop compelling and succinct copy for all internal communications efforts
- Provide foundational design on strategy and brand to maximize visual appeal
- Partner with marketing leaders, corporate communications, and executive team on cross company reviews/approvals
- Manage leadership’s blog by providing unique ideas that ladder back to the business and connect/build relationships with
- Proactively provide ideas to help drive increased employee engagement and satisfaction
- Ensure that all internal communications are timely, accurate and relevant to the needs of employees
- Deploy all communications through internal communications deployment system, including identifying/managing distribution lists
- Capture metrics and provide analysis to evaluate performance and gauge success
- Work closely with other departments to ensure that internal communications align with the overall business strategy and organizational
- Work alongside partners in legal to ensure compliance with all requirements related to communications
What You’ll Bring
- Demonstrated competency in executing strategic plans
- Success in creating and driving effective employee engagement activities
- A passion for being embedded in the business, taking initiative for improvement
- Not only excellent written and verbal communication skills, but the love for writing including the ability to communicate complex
- Foundational design skills – design team available for complex design needs
- Ability to work collaboratively with senior leadership and across departments to achieve goals
- Knowledge of legal and regulatory requirements related to communications and public disclosures
- Ability to juggle multiple projects and seamlessly shift priorities
- Decisive and ability to drive to results
- Bachelor’s degree or equivalent combination of education and experience
- 8+ years progressive management experience
- 10+ years in corporate communications or a related field, with a proven track record of success in developing and executing strategic communication plans
We welcome remote candidates, preferably working on CST or EST such as the Texas or Florida regions, but we’re flexible!
What We Offer
By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
