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ARTS & SCIENCES; DEAN (BL-ARSD-IUBLA)

The Indiana University Bloomington Walter Center for Career Achievement, a division of the newly established Academic Engagement and Student Experience Team, provides top-quality career education programming and services to Indiana University College of Arts & Sciences students to help them transfer their diverse passions and talents into successful and rewarding careers. The Director of External Relations directly oversees a team of professionals charged creating meaningful opportunities for students to connect with full-time and internship opportunities, build early-career professional networks, and explore career interests.

Department-Specific Responsibilities

• Co-Leads the day-to-day operations of the Walter Center for Career Achievement in collaboration with the Director of Career Education.
• Sets goals for the Walter Center team that align with larger organization strategy and priorities.
• Cultivates a culture of trust, innovation and professionalism in alignment with the Center's values.
• Hires, trains, evaluates, and develops a team of external relations professionals charged with creating connections with employers and alumni that produce high-quality opportunities for students to engage with full-time and internship opportunities, build early-career professional networks, and explore their career interests. Responsible for external relations team success and development.
• Sets external relations strategy.
• Identifies programming and employer/alumni outreach plans, goals, and objectives, and evaluates team success.
• Oversees external relations operations and programming, which include the Walter Center Success Network (an alumni-to-student networking platform), Handshake (the campus job and internship posting and application software) on campus interviews, career fairs, and alumni/employer networking events. Responsible for ensuring quality and effectiveness of external relations operations and programming.
• Serves as a member of the Academic Engagement and Student Experience Leadership Team; responsible for setting and implementing shared vision and goals for the College of Arts and Science undergraduate experience.
• Collaborates with leaders in other undergraduate student services functions (Academic Advising, Recruiting, International Programs) to develop and execute collaborative strategies that facilitate a transformational, well-integrated, seamless student experience.

General Responsibilities

• Provides highest level of operational leadership and coordination of assigned staff members to define career services methodologies and standards; provides direction and guidance on high priority career services projects/initiatives.
• Establishes short-term business plans and long-term operational objectives, including managing project timelines/deliverables and developing resource plans for multi-project/multi-phase career services initiatives.
• Conducts a variety of personnel actions to include, but not limited to hiring, promotion, performance management, and dismissal.
• Manages high level assignments and allocation of career services resources, including negotiating and coordinating initiatives that involve staff in other departments/areas/teams; may coordinate large-scale career services projects with a wide audiences in support of academic initiatives.
• Makes budgetary recommendations/proposals based on resource needs and ensures cost containment.
• Researches and stays up-to-date on new industry career services standards, technologies, policies, and procedures; responsible for the implementation of new protocols/procedures to address business needs.
• Works collaboratively with other career services leaders across departments in recommending standards, best practices, and related policies/procedures.
• Prepares management reports and summaries for senior administration, executive, steering and advisory committees; acts as advisor to executive committees; serves on various university committees, communities of practice, and task forces related to career services.

EDUCATION

Required

• Bachelor's degree in business, counseling, or related field

Preferred

• Master's degree in related field

WORK EXPERIENCE

Required

• 4 years in career services, business, human resources, counseling, or related field
• 1 year of management experience in relevant field

SKILLS

Required

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrated time management and priority setting skills
• Demonstrates a high commitment to quality
• Excellent organizational skills
• Excellent collaboration and team building skills
• Effectively coaches and delivers constructive feedback
• Instills commitment to organizational goals
• Demonstrates excellent judgment and decision making skills
• Effective conflict management skills
• Builds and manages effective teams
• Demonstrated problem solving skills
• Strong verbal communication and listening skills
• Demonstrated customer service skills
• Ability to build strong customer relationships
• Ability to represent the company with external constituents
• Demonstrated ability to maintain confidential information

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Bloomington, Indiana

$70,000 - $75,000 annually

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.

Career Level: Sr. Operational

FLSA: Exempt

Job Function: Student Services

Job Family: Career Services

Click here to learn more about Indiana University's Job Framework.

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University’s Notice of Non-Discrimination here which includes contact information.

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