Job description
Let’s cut to the chase, what’s in it for you…
- Competitive basic salary and annual bonus
- Company car, car allowance or travel allowance
- Agile working arrangements possible for this role
- 28 days annual leave plus bank holidays, and the option to buy up to 5 days per annum
- Private Healthcare
- Company contributory pension scheme
- Life assurance – 4 x your annual salary
- Sharesave scheme
- Cycle to work scheme – up to £3000
- Support with a professional membership
- Denplan, GymFlex and many more…
- Behave in line with our company values – Integrity, Caring and Quality
- Relevant management experience working for a residential house builder within a sales environment.
- Relevant Customer Service and Sales training.
- Strong planning and organisational skills.
- Ability to effectively handle complaints and difficult situations.
- Excellent proven sales record.
- Strong negotiation and sales skills.
- People management.
- A good understanding of building regulations and legal obligations.
- Excellent communications skills.
- Friendly, trustworthy and professional attitude.
- Ability to work under pressure and meet sales targets.
- Willing to be based at a sales hub and travel to all sales sites, including regional office, within the division.
- Willing to work weekends on a rota basis
- Full driving licence.
- Provide market research information so that the Regional Sales and Marketing Director can agree sales volume and prices.
- Communicate agreed sales volume and pricing to Sales Teams.
- Work with legal and Sales Teams to ensure the 35 day reservation to exchange target is met.
- Liaise with Sales Teams to review offers, part exchange and shared equity schemes and communicate to Regional Sales and Marketing Director.
- Ensure Sales Consultants are using Keys to effectively prospect manage and generate sales.
- In conjunction with the build department and Regional Sales and Marketing Director, plan plot releases to ensure the optimum mix, and availability of units.
- Ensure that Sales Team are provided with current sales prices.
- Attend build/sales meeting as required and ensure completion of relevant reports.
- Support the Company’s continuous drive to deliver excellent customer service by endorsing and promoting the customer journey, exceeding customer expectations, and leading by example.
- Work with Sales Consultants to ensure that market research analysis reports are completed as required.
- Undertake customer appointments as and when necessary.
- Maintain and develop existing and new customers through appropriate propositions and ethical sales methods, and relevant internal liaison, to optimise quality of service, business growth, and customer satisfaction.
- Deputise for the Regional Sales and Marketing Director during annual leave or as otherwise instructed
- Review site presentation with build/maintenance colleagues to rectify any outstanding items.
- Review sales information centre, show home and stock unit presentation, both internally and externally and liaise with build/maintenance colleagues to rectify any outstanding items.
- Ensure a high standard of personal presentation for all sales information centre staff, and ensure this is maintained during office hours.
- Ensure that the presentation of all sales sites, including the sales office, show home and stock units, are both internally and externally of a high standard and work with the Sales Team Leader to remedy any action.
- Regularly communicate sales transactions to the Regional Sales and Marketing Director.
- Ensure that the Regional Sales & Marketing Director is aware of any issues at the earliest opportunity
- Regularly communicate with Area Build and site build staff to ensure correct understanding on customer and plot issues.
- Attend site sales/build meetings as required to ensure effective prospect management, speedy progress of sales and excellent levels of presentation on all hub developments.
- Attend pre start and other departmental meetings as required.