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Direct Sales Associate Norwich, England

Aviva

Full Time Norwich, England 27000 GBP ANNUAL Today

Job description

Direct Sales Associate

Salary: £27,000

An exciting opportunity to join our Direct Sales Team and to be part of our amazing growth journey. Are you passionate about delivering brilliant service and ensuring customers get the help they need when they need it most?

We are looking for people who truly care and are driven to give it their all every single day. People like you! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions.

A bit about the job:

You will be answering warm inbounds calls and following up qualified outbound opportunities to support and guide customers through their health sales journey. Whether it’s providing fully advised quotations or assisting customers through the online journey to give them the information they need when they need it.

Skills and experience we’re looking for:

Excellent communication skills and previous experience in a Sales\Customer Service-related role.
The ability to be empathetic towards our customers, supporting them through potentially difficult period whilst making their sales journey easy for them and building their loyalty.
A good fact finder – you will ask the right questions at the right time to get the customer the correct policy to meet their needs.
Meticulous and detail orientated – checking facts and asking questions will enable you to weigh up information and make accurate recommendations about the policy.
Knowledge of insurance products / financial services would be great, but not essential.

What you’ll get for this role:

Annual salary: £27,000 (skills, experience, and qualifications)
Bonus opportunity of 8% of annual salary (actual amount depends on your performance and Aviva’s)
Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
Brilliantly supportive policies including parental and carer’s leave
Flexible benefits to suit you, including sustainability options such as cycle to work
Make a difference, be part of our
Aviva Communities
and use your 3 paid volunteering days to help others
We take your wellbeing seriously with lots of support and tools

Take a look

to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We are inclusive and

welcome everyone

– we want applications from people with diverse backgrounds and experiences.

Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you’re in a job share just apply as a pair.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working –spending around 50% of their time in our offices every week - combining the benefits of flexibility with time together with colleagues.

To find out more about working at Aviva take a look

here

We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Sahra Abdulla a call on 07775 042 832 or send an email to

[email protected]

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