Job description
The role:
The Sales Specialist is expected to take a proactive approach to growing, landing & expanding the aligned customer journey with current & new logo accounts. The Sales Specialist takes the initial subject matter lead in the region for pre-sales (both transactional and professional services) customer engagements and supports account managers with account planning leveraging our customer propensity data & intelligence.
The Sales Specialist also serves as the liaison between the assigned AM and technical pre-sales team and customers for new Solution & Services opportunities, supporting effective & efficient handover into delivery & customer success resources.
- Microsoft 365
- Azure
- Teams
- Unified Comms
- The Sales Specialist drives new business, sales activities at a customer level partnering with the field-based account manager within the existing regional account base, as well as supporting customer acquisition activities as assigned.
- Lead negotiations, coordinates complex decision-making processes and overcome objections in order to maximize opportunities.
- Ability to effectively manage the sales lifecycle.
- Performance and success measured by Services GP performance within a region, territory or defined account base.
- To analyse & gather business requirements from a complex client environment and perform required research and investigation to identify and create thorough, accurate technical solution proposals based on requirements, aligned to the SoftwareOne customer journeys.
- Prepares cost estimates, proposals & appropriate contracts for solutions & services sales.
- Works with pre-sales technical teams to contribute to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.
- Assist and support partnership/alliance functions to assigned vendor partner relationships. This may include being primary contact for Partner/Channel Account Managers and assisting in GTM and business planning as well as driving forward programmatic initiatives.
- Act as a technical evangelist for marketing activities including speaking/presenter engagements at conferences, conventions, user groups, webinars, etc.
- Partner with stakeholders and drive solution marketing activities by preparing and delivering content and messaging.
- Highly motivated and results oriented – evidence of consistently exceeding acquisition specific performance metrics.
- Extensive proven sales experience selling Microsoft 365 products and services, with documented successful sales of enterprise-wide solutions & services (Professional & Managed Services).
- Ability to independently conduct meetings with engineering-level, management-level or executive level customer personnel in regard to positioning complex solutions & services.
- Ability to build broad networks within enterprise accounts across IT operations, project teams, architects, security, software managers, procurement and commercial teams.
- High level of knowledge of internal organization working and Information Technology trends.
- Ability to build relationships and quickly develop trust with C-level executives.
- Proven track record of consistently exceeding corporate objectives, quotas & targets.
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