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About The Role

• Working with various teams across the business you will play a key role in identifying, specifying, and launching brand new initiatives and changes on our website and customer portal.
• Supporting the Identification and prioritisation of a roadmap of online capabilities that drive online sales and customer engagement to increase Arco’s market share.
• Producing detailed online experience requirements including specifications (stories), business rules, wireframes and visual designs that articulate the desired Arco online experience/proposition.
• Working with a complex network of senior stakeholders such that they understand the rationale and the value of current and planned digital capabilities.
• Ensuring that new functionality/online capability is properly launched to the market/customers through close collaboration with peers within eCommerce, Marketing, Service and Sales.
• Contributing to the development of deep and robust business cases in support of future capabilities ensuring that the financial value of each initiative is aligned with the Head of eCommerce (and appropriately built into budgets and financial plans)

• Extensive experience optimising websites and digital products in the eCommerce space
• Expert level knowledge in Adobe CC and a primary prototyping tool such as Axure, Figma or similar
• Knowledge of Jira and agile development process would be beneficial but not essential.
  The ideal candidate will be someone who can demonstrate both a creative ability in design teamed with an analytical ability in creating detailed written user requirements, data requirements and dependencies.
• Ability to demonstrate experience of working with others in diverse environments solving tough business problems with smart UX solutions
• As well as demonstrating creative authority and command of details, you will be comfortable promoting business benefits of your ideas to senior stakeholders

About Us

As the UK’s leading integrated health and safety experts, Arco combine multi-channel distribution of 170,000+ products with specialist training, consultancy, and site services. Our history spans over almost 140 years, and we are at the start of an exciting new chapter, with ambitions to make us more profitable and sustainable, following the recent appointment of our new CEO.

We’re 100% committed to developing our business in a way that benefits our people, our customers, the communities we serve and the planet. We are now moving forward through a period of change as we begin to align our culture, behaviours and ways of working to drive performance and ensures we will succeed together and be rewarded for that shared success. Because It’s on us. To deliver. Together.

Our behaviours; Perform, Care, Collaborate and Deliver, create and turn in to tangible actions, and we’re now looking to recruit a Digital UX Designer who can align to these behaviours, and help us achieve our goals.