Digital Product Owner London, England
Job description
Location: The Speechmark, London + Hybrid working
Salary: Excellent basic salary plus bonus and Vodafone benefits
Hours: Full time 37.5 hours per week - Mon to Fri (Part time and Job Shares considered)
Hybrid
At Vodafone UK we believe that through collaboration and connection we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.
Who We Are
We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.
At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.
Join our Digital teams where we harness the power of digital and embody the spirit of innovation to deliver the best solutions for our customers.
What you'll do
This role will play a key part in the definition and development of the digital eCommerce journeys for our Consumer customers in Vodafone UK, with a specific focus on the Checkout capability.
You will be an integral part of the Digital operating model for Consumer UK and support and drive the performance of the eCommerce Checkout platform. The role will be accountable for managing the team’s backlog in order to drive sales growth, reduce cost to serve and drive adoption of the experience alongside improving overall tNPS. This role will work closely with key stakeholders and suppliers to ensure that product development needs are met and any new propositions are supported in line with planned go-to-market activity.
You will support the digital development process and manage the lifecycle of digital services working closely with key senior stakeholders including Journey Owners in order to understand, manage and ensure the Checkout is configured to meet business needs.
You will be a source of subject matter technical expertise in relation to the eCommerce Checkout platform and you will advise and guide a variety of internal stakeholders and digital squads during various stages of feature development : from ideation to user research, from A/B test to design, development, test and release. The role will work primarily work in scrum teams defining and executing the digital Consumer ecommerce product roadmap, writing user stories, inputting into the definition of the product vision and underlying KPIs.
Who you are
Experience with eCommerce and preferably the checkout step of the journey.- Experience of working as a Digital Product Owner.
- Previous experience of working in an agile software development environment – deep understanding of agile concepts such as epics, features, user stories and acceptance criteria.
- Experience of defining and delivering Minimum Viable Products, running A/B tests and making data oriented decisions.
- Expert understanding of self-service front ends and the interfaces with backend information systems.
- Analytical skills to measure impact, identify trends and create strong hypothesis to test.
- Experience in product management, digital channel management or digital applications.
- Previous experience in software development and platform management.
- Experience of driving strategy and delivery in a digital environment.
- Strong Commercial knowledge.
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What we offer
We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools, market leading parental leave policies and an innovative Reconnect programme for people who have taken a career break.
Together we can
Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.
#LI-Hybrid
