Product Owner - E-Commerce and Digital
About this role:
Be part of the transformation of our digital experiences. You’ll be responsible for the performance of a digital journey or product.
You'll operate at squad level, leading a cross functional team of colleagues, delivering world class products. You'll influence the experience of millions of customers.
The exact digital product or journey in scope of any of our roles will evolve over time. You’ll be assigned to a squad based upon a combination of your background, development needs, interests and the business’ needs.
We have a variety of squads that range from improving our BT and EE journeys and products, conversational commerce to delivering B2B and B2C solutions for our customers.
Based flexibly (3 days a week) out of our London Digital Hub
Responsibilities
- You'll inspire, coach and guide a squad to ensure the delivery of outcomes to support the customer and business
- You'll be ruthlessly customer focussed by interrogating customer insight and data to identify key customer needs whilst supporting business priorities
- You’ll use the product vision and strategy to define and evolve objectives and key results for your squad
- You'll input into your squad strategy and prioritise a backlog to support this with a positive value to effort ratio
- You'll leverage the squad's skills to collaboratively discover and iterate solutions that are valuable, usable, feasible and viable
- You'll measure and clearly communicate your product’s performance and demonstrate how this contributes to the digital and business objectives
- You'll nurture partnerships with stakeholders and collaborate with them to achieve the product vision
Benefits
- Competitive salary
- 25 days annual leave (plus bank holidays)
- 10% on target bonus
- Life Assurance
- Pension scheme
- Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
- 50% off BT and EE mobile pay monthly or SIM only plans
- Exclusive colleague discounts on our latest and greatest BT broadband packages
- BT TV, including BT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids
- 30% discount for friends and family on EE mobile pay monthly and SIM only plans
About BT
BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.
We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.
So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT
How to Apply
It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!