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Digital Product Owner

The Digital Product & Experience team within British Airways is responsible for creating customer-facing products that are innovative, effective and will change the experience of flying for the better.

We’re investing in building a first-class product team and are looking for talented Digital Product Owners to join us.

What you’ll do:

• Explore customer problems and take a curious, analytical approach to prioristing the ones with the highest impact.
• Own your roadmap based on the insights generated by your team, with autonomy to deliver your committed outcomes however you & your team see fit.
• Drive product development through the scrum teams; writing user stories, prioritising backlogs, co-ordinating release activities and supporting sprint ceremonies.
• Continuously experiment and iterate as you deliver your roadmap in order to find innovative and effective solutions.
• Manage stakeholders with a diverse set of backgrounds and interests.
• Help to shape our product culture as we grow.

What you will bring to the team:

• Experience of setting a product strategy, defining desired outcomes and an ability to measure progress in those outcomes against a clear set of metrics.
• Experience of bringing functionality to market by working with software development teams.
• A good grasp of how to validate assumptions and clearly prioritise the most impactful solutions.
• Clear communication skills when delivering your points of view through data, insight and customer impact.
• A positive attitude in the face of uncertainty and an ability to take clear decisions in a fast-moving and pressurised environment.
• Understanding and experience of ecommerce platforms, architecture and customer journeys best practice.

What British Airways can offer you?

• A competitive salary commensurate to your experience.
• A commitment to helping you grow, challenge yourself & progress professionally. We have set up clear career pathways and mentoring programmes to support you in achieving that.
• Flexible on working locations, with a Central London base alongside our head office near Heathrow.
• Travel benefits and discounts for friends & family.

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

At British Airways, we take huge pride in our past – but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are.

If you’re made of the same qualities as us, you could soon be part of the next chapter of our story. Together as one team, we’re connecting Britain with the world and the world to Britain like no one else.