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Digital Merchandising Assistant – eCommerce Partner Platforms
£22,000 - £26,000 plus benefits (Work Level 6B)
Manchester city centre
We’re now working in a hybrid way, with colleagues dividing their time between home/remote working and the office. You can find out more about our hybrid working policy at colleagues.coop.co.uk/hybrid-working-policy

We’re looking for an enthusiastic Digital Merchandising Assistant to join our eCommerce team. It’s a really exciting time for the Co-op, and our online service is growing rapidly, seeing many more of our stores offering home delivery and click and collect options. If you have a passion for eCommerce then we can give you the opportunity to join an exciting and fast-growing team, and make a tangible, positive impact on the way we do business.

In this role, you’ll be joining our Partnerships team with a varied remit centred on improving the experience for customers who choose to shop with Co-op via our partner platforms such as Deliveroo and Uber Eats. You’ll work closely with our eCommerce merchandising and content teams as well as our tech teams to help to deliver our strategy in this area. We’ll also look to you to collaborate across our partners and internal teams to make sure we deliver products, range, price and promotions effectively and accurately.

In this role, you can expect to do some of the following:

• Support in managing the end-to-end range process on our partner websites, making sure that all content, media, and navigation achieve optimum storefront health
• Carry out day-to-day admin to ensure our partner websites are trading effectively
• Drive the optimisation of key customer journeys across partner websites
• Support in analysing online shopper behaviour and spot patterns and trends
• Help streamline processes, identifying requirements for future changes and working with partners and the wider team to help deliver them
• Use Microsoft Excel to analyse reporting and improve partner merchandising and activity across the sites
• Build relationships with key internal partners across the business to regularly improve the online shopping experience

This role would suit people who have a passion for eCommerce and a desire to develop within this fast-paced area of the business. You’ll also need:

• Experience of merchandising
• Strong Microsoft Excel skills
• A keen eye for detail and strong organisational skills
• The ability to translate data into actionable insights
• Previous eCommerce experience would be a bonus but not essential

If you have the skills that we need, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services), the Wagestream app – giving you access to a percentage of your pay as you earn it, and the YuLife app – rewarding you for exercising with discounts and vouchers for your favorite brands. You’ll also get:

At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.

We’re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing