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Job Title: Digital Executive

Function: Digital team – Marketing and Communications

Location: Nottingham (Hybrid)

Type: Permanent

Job Reference: 497

Hay Grade: 14

Salary: £32,045 rising in increments to £37,700 in year 3

Closing Date: Friday 28th July 2023

NHS Supply Chain are recruiting for a Digital Executive.

Purpose of the role

We have an exciting opportunity within NHS Supply Chain for a Digital Executive to join our Digital team.

The Digital Executive will work as part of a team responsible for developing and

publishing digital content. They help to ensure that NHS Supply Chain’s

business strategies and key operational updates can be understood and

responded to by the required audience (both external and internal).

Responsibilities include a wide range of digital marketing activities, collaborating

with colleagues from all parts of the organisation, some elements of graphic

design, analysis / reporting and web management. A natural planner and

organiser, the digital executive acts as a subject matter expert when consulting

with colleagues from across the business.

What does a Digital Executive do at NHS Supply Chain?

Creates, edits and delivers digital content (publishing), occasionally print-ready content.

Digital marketing plan execution – supports with creation, editing and planning as directed by line manager.

Digital channels and technology – works cross-functionally with all stakeholders to recommend and agree optimal channels.

Data collection and analysis – analyses data, develops reports and advises the wider team to ensure optimum reach of communications.

Internal client relationship management – builds effective working relationships and processes to aid smooth and efficient delivery of digital communications.

New websites design and delivery – acts as part of a specialist team on project-based new or improved digital solutions.

Graphic design and page layout design – supports other team members with developing concepts and proposals.

Acts as a customer or audience champion at all times, supporting the development of new and existing user experiences (UX).

Supports all key elements of digital content enhancement including Search Engine Optimisation (SEO) and social media integration / feeds.

Supports delivery and the consistency of messaging for all communication channels, both internal and external to the business.

Internal communications, change or corporate communications – supports colleagues with design and development.

What skills, qualifications and qualities do I need to be successful?

Ability to work under pressure to tight deadlines, maintaining accuracy and quality.

Understanding and experience of compliance with appropriate legislation, brand and guidelines to include proof-reading.

Experience of collating information or media from multiple sources and delivering content for communication to different types of audiences.

Knowledge of or experience working in healthcare sector, government or procurement.

Experience of managing high quality content and management of websites and / or social media channels.

Knowledge of eCommerce, updating product catalogues, taxonomies and categories, or organising large volumes of data.

Electronic mail expertise – best practice knowledge and ability to use bulk email sending tools – for example Mailchimp, Eloqua, DotMailer or Salesforce.

Ability to understand user journeys and product sales ‘funnels’ or Conversion Rate Optimisation (CRO).

Experience of using Content Management Systems – ideally WordPress – to create or edit website pages.

Ability to identify and assess impact of communications or digital content, within the context of a wider campaign or the consistency of presentation on key themes.

Creative skills and the ability to work unsupervised, producing high quality output.

Planning, organising or project management experience, ability to adapt to multiple ways of working or changes to processes.

Analytical skills, ability to identify trends or areas for improvement.

Previous experience of working in a regulated environment or a large scale corporate or public sector organisation.

Knowledge of any of the following would also be an advantage – Adobe Suite, Technical SEO, HTML, CSS or WordPress Plugins.

Flexibility, adaptability and ‘can do attitude’.

How you’ll work

Hybrid working; a blend of home and office working 2/3 days in the office and 2/3 days at home.

In return for your passion, enthusiasm, and hard work you will be rewarded with an attractive salary and benefits package, consisting of:

Performance led annual bonus scheme

27 days holiday plus bank holidays, with the option to purchase up to an additional 5 days

Generous contributory pension scheme (up to 6% employee / 12% employer contributions of your base salary)

Access to Flexible Benefits Scheme – you will be able to choose from a variety of benefits such Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance and additional pension contributions that suit you

2 days paid Volunteering Leave

1 day paid Wellbeing Leave

Long Service Awards

Access to the Blue Light Card and NHS Discounts

Flexible working options

National Annual season ticket purchase scheme

Eye Care vouchers

Access to a free 24/7 Employee Assistance Programme

NHS Supply Chain, who are we?

We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales. We make sure the products we supply are always safe, quality assured and delivered efficiently.

We’re always listening to the people who use our products, so that we’re aware of the changing needs across the NHS. In all, we serve every NHS Trust and operate a national network of distribution centres. We also manage relationships with more than a thousand suppliers, delivering more than 8,000,000 orders each year to more than 17,000 locations.

And by doing all of this on behalf of the NHS, this gives NHS staff more time to focus on their main priority of proving excellent patient care.

Our, Purpose, Vision and Strategy are clear. We provide direction, leadership, and commercial focus to improve health outcomes.

Vision: To make it easier for the NHS to put patients first

Purpose: Our role is to support the NHS to save lives and improve health

Values:

Be Authentic

Be Inclusive

Be Driven

Be Enterprising

Be The Difference

Other Information

SCCL is a not an NHS organisation, you will join on SCCL terms and conditions.

For more information on SCCL and the NHS Supply chain please visit: www.supplychain.nhs.uk

For an informal discussion about the role in confidence please email us at [email protected]

NHS Supply Chain is an equal opportunities employer

SCCL is a company Registered in England and Wales, with company number 10881715, to act as the management function of the NHS Supply Chain.

SCCL values and respects the diversity of its employees and aims to recruit a workforce which reflects our diverse communities. We welcome applications irrespective of people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

Our policies and procedures reflect our commitment to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process.

SCCL reserve the right to close any vacancies from further submissions when we have received sufficient applications from which to make a shortlist. Please apply without delay if you wish to be considered for this role.

If you are shortlisted for interview you will be required to provide proof of ID and the right to work in the UK.