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IT Digital Learning Consultant (Skills Coach)
Location: Home Based

QA are the market leader in technology learning & apprenticeship solutions.
Our new way of learning draws on both digital and live methods, so you'll have the chance to set your mark through a variety of channels. Digital learning is continually growing and evolving, and we've only just touched the surface of what's possible.

We're actively making a difference in other people's lives, and you will be at the heart of that. Our culture echoes this positivity, we know that collectively our ideas will revolutionise learning. We work with the world's biggest brands & companies to give them the competitive edge in the digital world of today.

As an IT and Networking Digital Learning Consultant you will be responsible for coaching and mentoring a group of learners working towards the successful and timely achievement of their apprenticeship programme.

Your responsibilities will be:

Coach and support a case-load of learners
Collaborate with Learning Specialists and Quality Assurance Consultants to ensure learners successfully achieve their apprenticeship programme on time.
Provide clear and detailed written feedback on learning activities and goal completion
Support learners online across a variety of modules specifically helping them apply their skills to their current job roles.

A key part of the role is to provide learners with feedback and support on IT Support concepts. It is therefore important that you have:

Recent industry experience working in an IT support environment installing, configuring, deploying, managing and troubleshooting Windows and Linux clients and Servers
You will come with working knowledge of Cloud platforms such as Azure, AWS and Office 365
Excellent Networking and Operating Systems Skills
Proficiency in basic Hardware setup and configuration
You will have the ability to mentor and coach learners through their apprenticeships
Having an organised approach with the ability to handle a large caseload of learners will be part of your toolkit
Strong written skills are essential due to the data recording/written feedback element of the role

QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education- all of which deliver innovative and cutting-edge skills solutions to UK organisations

Apply now – here’s how! Simply hit the apply button and register via the QA Careers website. But if you want to know more or have any questions please email [email protected]

At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.

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